Patient Support Specialist

2 months ago

Kansas City, United States 3M Full time

**Patient Support Specialist**

Kansas City, Missouri, USA Sales R01060169 **Position Description**

**Patient Support Specialist** Territory: Kansas City , MO

**Collaborate with Innovative 3Mers Around the World**

Choosing where to start and grow your career has a major impact on your professional and personal life, so its equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.

3M is making incredible impact in communities around the globe. As the leader of 3Ms global community engagement, I am incredibly proud to say that you will be working alongside 3Mers, community partners and customers who are extremely committed to making positive and equitable change. Michael Stroik, vice president of community relations

**This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.**

**The Impact Youll Make in this Role**

The Patient Support Specialist is the main point of contact on transition related sales activities. The role will focus on proactively generating sales revenue from transitions and coordinating with the Advantage Center on necessary paperwork relating to transition sales. The Patient Support Rep will round hospital floors on a daily basis to facilitate sales and generate leads under the direction of the Regional Sales Manager. The PSS will assist with account management activities and assist customers with invoicing, credit and collections issues, as well as conduct inventory management to recover lost assets. The PSS will be an integral part of the team, work collaboratively with the surgical solutions and wound healing managers in the assigned geography. The role will be responsible for achieving strategic and financial goals from assigned customers. The role will primarily work in the hospital setting, but will also have responsibility for traveling to LTACs (Long Term Acute Care), Wound Care Centers, and Physician Offices in order to generate sales.

As a Patient Support Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

* Driving Sales and 3M revenue by leveraging current customer relationships in assigned area.

* Presenting and reinforcing 3M value proposition to differentiate 3M from competitive offerings.

* Achieving financial and strategic goals from assigned customers.

* Managing sales territory by selling territory plan to efficiently drive strategic goals (Transition Quotas)

* Using customer education programs, tools and presentations.

* Generating patient transitions and providing administrative support to sales by: developing and managing relationships with Discharge Planners, Case Managers, 3M Customer Service Reps and others involved in the VAC Therapy and other product transition process.

**Company Vehicle**

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

**Your Skills and Expertise**

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

* ?Bachelors Degree (completed and verified prior to start) from an accredited institution.

* Current and valid Drivers License

Additional qualifications that could help you succeed even further in this role include:

* Experience in Medical Device sales

* Experience in asset management

* Experience with business to business sales

* Experience working with Discharge Planners and Case Managers

**Travel: May include up to 10% domestic**

**Relocation Assistance: May be authorized**

**Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).**

***Additional Requirements:*** *In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively prerequisites to entry) for regulatory, safety, or other business reasons. Where applicable, 3M will help facilitate any necessary actions on your part to fulfill such prerequisites to entry, which may include, without limitation, background or medical screens, vaccinations, or verifications, and will cover any expenses related to the same. All information will be kept in accordance with applicable law and 3M policies. In order to respond to the prerequisites to entry, 3M may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry*

**Supporting Your Well-being**

3M offers many programs to help you live your best life both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

**Resources for You**

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Experience Level Non-Production Salaried

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