Patient Registration Coordinator Urgent Care

4 weeks ago

Tampa, United States AdventHealth Centra Care Full time

Patient Registration Coordinator - AdventHealth Centra Care

All the benefits and perks you need for you and your family:

  • Benefits from Day One
  • Paid Days Off from Day One
  • Whole Person Wellbeing Resources
  • Pet Insurance*

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Monday - Friday, 8am to 5pm

Location: 301 N Dale Mabry Highway, Tampa FL

The community youll be caring for:

  • AdventHealth Centra Cares board-certified physicians provide adult and pediatric care when you need it.
  • Our urgent care clinics are open 7 days a week and can treat a wide range of non-life-threatening conditions.
  • We are equipped with x-ray, prescription, and lab services.
  • Centra Care is the affordable alternative to the emergency room for urgent conditions like broken bones, infections, allergies, stomach problems and pediatric concerns.

The role youll contribute:

Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patients first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.

The value youll bring to the team:

  • Drives customer service initiatives by creating and owning the patient experience
  • Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
  • Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
  • Verifies insurance eligibility and determines accurate up-front collection amount
  • Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel
  • Verifies diagnosis and procedural codes are entered into the Electronic Medical Record (EMR)

Qualifications

The expertise and experiences youll need to succeed:

  • High school diploma or equivalent
  • Must maintain current CPR certification at all times. If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days.
  • Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds
  • Ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Financial Services

Organization: AdventHealth Centra Care

Schedule: Full-time

Shift: 1 - Day

Req ID: 24028102

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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