Director of Medical Operations
4 weeks ago
Fair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “ To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive .” For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay. Job purpose We are seeking a dynamic and experienced Director of Medical Operations with a focus on leading patient access areas within our healthcare organization. The Director of Medical Operations will be responsible for overseeing and optimizing all aspects of patient access to the medical service line and ensuring operational efficiency and accuracy while increasing productivity across all sites delivering primary medical care. Duties and responsibilities Reporting to the Senior Director of Clinical Operations, the Director of Medical Operations will lead and implement strategic direction for all medical patient access areas. Typical duties include but are not limited to: Develop and implement policies, procedures, and protocols to optimize workflows and enhance patient experience and medical operations. Oversee the performance management of patient access staff, ensuring alignment with organizational goals and objectives. Develop site-based goals for productivity, efficiency, and patient satisfaction utilizing metrics and performance metrics. Work in partnership with nursing and clinical leadership to ensure patient access policies are delivered in a manner that is fair, equitable, and attuned to patient needs. Collaborate with site and nursing leadership to refine clinical schedules to optimize efficiency, patient experience, and staff experience. Develop and maintain comprehensive template management reports to provide insight and recommendations to increase productivity organizationally. Develop and maintain strong relationships between clinical and administrative teams to ensure seamless coordination and communication across departments. Implement technologically sound solutions as an Epic Super User to enhance processes, improve communication, and increase efficiency. Ensure compliance with all relevant regulations, standards, and guidelines related to patient access, privacy, and data security (e.g., HIPAA, HRSA, JCO). Serve as a resource and mentor for direct reports and their staff, providing guidance and support to foster a culture of excellence and continuous improvement. Stay informed about industry trends, best practices, and innovations in patient access management and workflow optimization. Participate in additional special projects as requested. Qualifications Bachelor's degree and five years of progressive leadership experience in healthcare operations, with a focus on patient access management is required. A suitable combination of education and experience may be considered. The successful candidate will have: Demonstrated skills in implementing process improvements to enhance access and streamline workflows. Excellent analytical skills, with the ability to analyze data, identify trends, and develop actionable insights. Proficiency in healthcare information systems and technology platforms. Epic experience highly preferred. Knowledge of regulatory requirements and compliance standards related to patient access. Excellent interpersonal, communication, and collaboration skills with a commitment to FHCHC’s vision, mission, and values. Direct Reports Step One Medical Scheduling Templators Referrals Front Desk Supervisor Step Two (6 months) Call Center Supervisor OSHA Status Category III—Low Risk Position Generally works in an office environment with no exposure to bloodborne pathogens. Physical requirements Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records. Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions. Manual Dexterity Required: Ability to use a keyboard, telephone. American with Disabilities Requirements External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job-specific functions (listed within each job-specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. #J-18808-Ljbffr
-
Director of Nursing Operations
3 hours ago
Hartford, Connecticut, United States Presbyterian Home for CNY Full timeJob DescriptionJob Summary:The Presbyterian Home for CNY is seeking a highly skilled and experienced Director of Nursing Operations to join our team. As a key member of our nursing department, you will be responsible for overseeing the daily operations of our nursing services, ensuring the highest level of care and quality for our residents.Main...
-
Director, Data Operations
1 week ago
Hartford, United States Norstella Full timeAt MMIT, we simplify the complexities of healthcare to smooth access to life-saving therapies. Our collective teams achieve this through prioritizing cultivating industry-leading data coupled with cutting-edge technology to solve some of healthcare’s most complex challenges. MMIT is regarded as a trusted go-to-market partner that identifies barriers to...
-
Hartford, United States Paul Davis Restoration of Central Connecticut Full timeRegional Medical Director of Quality, Hartford HealthCare Hartford Hospital (HH), located in Hartford, Connecticut, is an 867-bed tertiary care hospital and one of the largest and most respected teaching hospitals in New England. Offering a wide range of medical and surgical specialties, HH enjoys a national reputation for the highest quality care. Recent...
-
Executive Director of Operations
2 days ago
Hartford, Connecticut, United States Brookwoodrec Full timeJob DescriptionJob Title: Executive Director of OperationsCompany: BrookwoodrecJob Type: Full-timeLocation: RemoteAbout Us: Brookwoodrec is a leading company in the industry, dedicated to providing exceptional services to our clients.Job Summary: We are seeking an experienced Executive Director of Operations to join our team. The successful candidate will be...
-
Sr Director, Partner Operations
1 month ago
Hartford, Connecticut, United States Evolent Health Full timeYour Future Evolves HereEvolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved...
-
Director of Facilities Operations
2 days ago
West Hartford, United States Sodexo Full timeAbout the RoleWe are seeking an experienced and strategic leader to join our team as a Director of Facilities Operations. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our facilities department, ensuring that all work is consistent with Sodexo standards.Key ResponsibilitiesManage the...
-
Plant Operations Director
20 hours ago
Hartford, Wisconsin, United States Helgesen Industries. Full timeJob Description**Job Summary:**The Plant Operations Director position provides strategic leadership and management to ensure the effective operation of Helgesen Industries' manufacturing facilities. This role is responsible for driving business growth, improving operational efficiency, and ensuring the highest level of quality and safety standards.Key...
-
Chief of Medical Operations
1 week ago
Hartford, Connecticut, United States Fair Haven Community Health Care Full timeCompany OverviewFair Haven Community Health Care (FHCHC) is a progressive and vibrant community health center dedicated to serving diverse populations through high-quality healthcare services. With nearly 140,000 patient visits across multiple locations, we are committed to improving health outcomes and promoting wellness in our communities.Mission...
-
Deputy Director of Technology and Operations
2 days ago
Hartford, Connecticut, United States Innovations for Poverty Action Full timeJob SummaryThe Deputy Director of Technology and Operations is a critical role within Innovations for Poverty Action (IPA), responsible for overseeing the smooth and secure operation of IPA's technology infrastructure, systems, and services across Country offices.Key ResponsibilitiesSecurity and Operations (35%)Lead the management of IT operations in Country...
-
Director of Financial Operations
2 days ago
Hartford, Connecticut, United States State of Connecticut Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to fill the position of Chief of Fiscal and Administrative Services at the State of Connecticut. As a key member of our team, you will be responsible for overseeing the financial and administrative operations of our organization.Key ResponsibilitiesDevelop and implement financial...
-
Regional Medical Director of Quality
1 month ago
Hartford, United States Hartford HealthCare Full timeDescription Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Hartford Hospital (HH), located in Hartford, Connecticut, is an 867-bed tertiary care hospital and one of the largest and most respected teaching hospitals in New England. Offering a wide range of medical and surgical specialties, HH enjoys a national...
-
Hartford, United States Hartford Healthcare Full timeRegional Medical Director of Quality, Hartford HealthCare Hartford Hospital (HH), located in Hartford, Connecticut, is an 867-bed tertiary care hospital and one of the largest and most respected teaching hospitals in New England. Offering a wide range of medical and surgical specialties, HH enjoys a national reputation for the highest quality care. Recent...
-
Site Operations Director
2 days ago
Hartford, Wisconsin, United States Broan-NuTone Full timeJob Summary:We are seeking an experienced and inspirational leader to join our team as Site Operations Director. This role will direct all manufacturing activities and processes, including production, quality, and manufacturing engineering, to manufacture products in the most cost-effective way, while meeting shipping requirements and sales commitments.The...
-
Operations Director
5 days ago
West Hartford, Connecticut, United States ACCEL Law Group Full timeJob DescriptionThis new position will play a pivotal role in managing business operations, executing strategic initiatives, and fostering a culture of trust and success for ACCEL Law Group.The Director of Business Operations will oversee administrative operations, execute growth strategies, and champion operational efficiency. Our ideal candidate will...
-
Operations Director
7 days ago
West Hartford, Connecticut, United States ACCEL Law Group Full timeJob DescriptionThis new position will play a pivotal role in managing business operations, executing strategic initiatives, and fostering a culture of trust and success for ACCEL Law Group.The Director of Business Operations will oversee administrative operations, execute growth strategies, and champion operational efficiency. Our ideal candidate will...
-
Maintenance Operations Director
2 days ago
Hartford, Connecticut, United States iCare Health Network Full timeAbout the RoleThe Maintenance Director will oversee the physical plant maintenance and grounds upkeep at iCare Health Network's nursing home facilities. This role is responsible for ensuring the upkeep of buildings, grounds, and facilities, including utilities and mechanical/electric systems.Key ResponsibilitiesStaff Management: Manage and supervise...
-
Hartford, United States Nrharural Full timeRegional Medical Director of Quality, Hartford HealthCare Hartford Hospital (HH), located in Hartford, Connecticut, is an 867-bed tertiary care hospital and one of the largest and most respected teaching hospitals in New England. Offering a wide range of medical and surgical specialties, HH enjoys a national reputation for the highest quality care. Recent...
-
Director, Hockey Operations
1 month ago
Hartford, Alabama, United States teamworkonline Full timeJob Title: Director, Hockey OperationsDate: July 23, 2024Department: Hockey OperationsReports to: Head Coach/General ManagerWhat It's Like Working Here:At the Chicago Steel, our commitment to development isn't just on the ice. While our shared goal is to advance the next generation of hockey players, we are fiercely dedicated to ensuring all of our employees...
-
Director 3 - Facilities Operations
2 days ago
WEST HARTFORD, United States Sodexo Full timeUnit Description: Mentoring a team, running a business and partnering with clients all come together in this role. Sodexo is seeking an experienced Facilities Director for our client partners at Saint Joseph College in West Hartford, CT. **RELOCATION Assistance is available (>50 miles from campus in the contiguous US). Our successful candidate will have...
-
Associate Director, Operations Excellence
2 days ago
Hartford, Connecticut, United States Raytheon Technologies Full timeAbout the RoleThis is an exciting opportunity to join Raytheon Technologies as an Associate Director, Operations Excellence. We are seeking a highly skilled and experienced professional to lead our efforts in optimizing business processes and driving operational excellence across the organization.Key ResponsibilitiesLead the implementation and advancement of...
