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Learning and Training Specialist

2 months ago

Doral, United States Anywhere Real Estate Full time

Job Responsibilities:

Design, develop, and/or re-design content for e-learning, web-based and/or instructor-led classes. This may or may not include leveraging existing training materials.

Create instructional supporting material/media (audio, video, simulations, role plays, games, assessments, etc.).

Conduct needs assessments to support strategic decisions associated with L&D efforts.

Design and/or assist in the design of various training programs.

Determine the best training methodology for each skill and apply appropriately.

Prepare lesson plans as needed to ensure all material is covered in a timely and efficient manner.

Facilitate instructor-led training programs focused on title, escrow and closing processes and/or brokerage operations that utilize the internal operating systems.

Provide feedback continually during training.

Create assessments to measure the success of individuals program and the overall success of the programs.

Provide regular updates to leadership on the progress of the trainees as well as provide internal consulting to support local learning efforts.

Gather formal feedback from trainees and their receiving managers to ensure continuous improvement of the programs.

Provide support for on-the-job learning through partnership with local leaders.

Design either independently or in partnership with an instructional designer self-paced learning modules and other on-demand learning materials.

Partner closely with support team to ensure all programs are managed properly within the learning management system and other tracking methods.

Stay abreast of changes to organizational processes so that training efforts meet the changing needs of the organization.

Collaborate with subject matter experts within the operations teams to ensure materials are meeting the business need.

Gather content from Subject Matter Experts and help synthesize complex business processes and requirements into digestible training materials.

Utilize project management skills to ensure all components of the design process are complete and deadlines are met.

Lead Train the trainer series; ability to help coach others to deliver programs at scale.

Required skills:

Extensive knowledge of the title and settlement services industry and the real estate services industry.

Expertise in CORE (Anywhere's internal processing system) preferred.

Strong communication skills (both verbal and written).

Experience conducting training preferred.

Strong presentation skills.

Commitment to excellence and high-performance standards.

Experience with influencing people via training or management preferred.

Ability to work well with a team as well as independently.

Familiarity with training methodologies preferred.

Ability to successfully adjust to meet changing demands.

Strong organizational and problem-solving skills.

Proficiency with Microsoft Word and PowerPoint.

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