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Training Specialist
1 month ago
Aquent is seeking a Merchandising Operations Trainer to work on the Catalog Systems team for their client in Plantation, Florida. Catalog Systems sits within the larger Retail Operations team, which is responsible for creating the systems, services, and process infrastructure for all businesses. The teams mission is to be the backbone for Business/Category teams, helping win long-term customer trust, business growth, and profitability.
The ideal candidate is innovative, detail-oriented, driven and demonstrates a high degree of ownership in all they do. In this role, you will be building lean process improvements and leading the implementation and team member training of such. The right candidate will have strong business acumen and be able to develop business insights and recommendations. The ideal candidate has proven experience in operational excellence with proven experience exceeding customer expectations. This individual is proficient in cross-functional program management and has proven experience delivering high quality results. Strong written and verbal communication skills are required as this role will interface directly with cross-functional teams to gain buy-in and roll out of new processes.
What Youll Do:
- Serve as a subject matter expert independently overseeing a specific body of work and/or process. Execute work in this area, identify and eliminate risks, issues or potential defects, communicate with Vendor Partners and internal stakeholders, etc.
- Assess existing process flows and lead process improvements using automation and/or process re-engineering.
- Develop standard operating procedures, user guides and how-to videos.
- Oversee team member training of new processes.
What Youll Need:
- Experience in team member onboarding, training and/or management of a team
- An entrepreneurial mindset and a passion to change, challenge, and improve processes
- Ability to think and react in a high-energy, fast-paced environment
- Strong communication (verbal/written) and interpersonal skills
- Demonstrated ability to work in a team environment
- Advanced experience with Microsoft Suite products
- BA in Business Administration, Marketing, Retail Management, Finance or similar
- 3+ years of work experience in a similar setting
The target hiring compensation range for this role is $29-$33 hourly. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the worlds biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Were about creating an inclusive environmentone where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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