Group Sales Day Event Coordinator

2 weeks ago


Lake Junaluska, United States LAKE JUNALUSKA ASSEMBLY INC Full time
Job Details

Job Location
Lake Junaluska Assembly Inc - Lake Junaluska, NC

Position Type
Full Time

Education Level
2 Year Degree

Travel Percentage
Up to 10%

Job Shift
Day

Job Category
Hospitality - Hotel

Description

LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Located in the Smoky Mountains of Western North Carolina, Lake Junaluska is a conference and retreat center that hosts over 50,000 overnight guests annually.

We have over 400 lodging rooms, a campground, and meeting space for up to 2,000 people. All of our facilities are located on a scenic 1,200-acre campus which boasts panoramic views, abundant recreation opportunities, and a 200-acre lake. Our market ranges from youth groups to affluent leisure guests primarily from the Southeastern U.S.

Essential Functions:
Administrative Support (70%):
  • Support Event Coordinators as needed.
  • Monitor the group sales phone line (queue) and email Monday through Friday from 8am-5pm
  • Electronically batch BEOs and resumes as needed for the weekly calendar meeting
  • Order departmental supplies monthly
  • Support team with Maestro data entry, audits, maintenance, and troubleshooting
  • Organize digital folders in the shared G: drive, ensure the most up-to-date information is easily
  • accessible and expired content is filed accordingly
  • Keep Google and wall "event calendars" updated weekly for Event Coordinators once file has been
  • received. Document meals in the Meal Forecast Sheet for all files coming to Event Coordinators and
  • add the booked group to the calendar on the INET.
  • Assist groups sales and accounting teams with researching urgent billing issues for groups.
  • Pull and/or create weekly and monthly reports for director of sales, conference event managers, and
  • executive team members as needed
  • Pre-wrapping amenities for guests for Event Coordinator's Meeting Planners.
  • Send post-event surveys to groups on a weekly basis
  • Work with marketing as requested by director of sales for website content/maintenance
Event Coordination (30%):
  • Responsible for determining and conveying details of day-events for internal departments and organizations of Lake Junaluksa Assembly Inc, including but not limited to HR, Development, Executive Office, Junaluskans, etc.
  • Responsible for educating, directing and guiding internal departments through the planning process to ascertain the goals, and needs of the proposed day-event, in order to facilitate a smooth and flawless event for the department planning the event and the operational support departments providing services.
  • Maintain extremely detailed documentation of all arrangements by utilizing:
    • Maestro (PMS)
    • Written agreements
    • Digital and paper filing system of all correspondences
    • Post-event recap notes
  • Responsible for monitoring and following event process including event details, final counts, payments, signed BEOs, etc.
  • Work in a team oriented environment and serves as a liaison between internal personnel planning the event and all other Lake Junaluska departments including front desk, meeting services, transportation, media, food services, reservations, etc.
  • Reserve conference rooms, coordinate setup services, organize banquet or catering services, reserve video or audio equipment and plan any changes to the configuration of the event space.
  • Create Banquet Event Orders (BEOs) and meticulously document all event needs.
  • Assure all operational staff members are informed well in advance of the needs, demands, goals and general details of an event.
  • Check meeting space and be available for personnel planning the event before, during and after event
  • Attend all BEO Meetings and provide needed support materials to operational staff
  • Similarly plan other external client day-events as requested by DOS
  • Similarly perform administrative and data-entry responsibilities for assigned program events (i.e. Summer and Winter Youth, Choir Music, Art of Music, Appalachian Christmas)
Qualifications

Knowledge, Skills and Abilities
  • Associate's degree or equivalent; or one year related experience and/or training; or equivalent combination
  • of education and experience
  • Hospitality and/or Event Coordination experience are preferred.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Excellent written and oral communications skills with people from a wide variety of education and socioeconomic backgrounds
  • Computer skills to include, Microsoft Office, G-Suite, electronic mail, routine database, word processing, spreadsheet, graphics. In addition, hotel property management systems such as SMS or Opera or sales systems such as Delphi, Hotel Sales Pro or Maestro, etc.
  • Organizational Skills: Must be very detail oriented with the ability to prioritize tasks, organize daily activity and perform multiple tasks at the same time.Strong organizational and analytical skills are essential.
  • Knowledge of Property Management System and Sales and Events Management platform(s) preferred
  • MUST be very detailed oriented with the ability to prioritize tasks and organize daily activity to maximize productivity of both self and team
  • Ability to allocate time efficiently with minimal supervision
  • Ability to resolve customer service related issues and troubleshoot a variety of customer, clients and/or employee questions.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; must be able to calculate rates, ratio and percentages and to create and interpret sales graphs
  • Ability to minimize conflict within the workplace. Customer service and conflict management experience or training is a must.
  • Ability to travel offsite and use remote desktop access if and as needed
  • Understanding of Christian beliefs and values. Knowledge of The United Methodist Church is ideal. Ability to support the Mission and Vision of Lake Junaluska is essential.
  • Must have the following:
    • Valid NC Driver's License
    • Access to reliable vehicle
Working conditions
  • Light to moderate physical activity performing non-strenuous administrative type work
  • Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; with quiet to moderate noise
  • Physical demands: able to lift up to 25 pounds, manual dexterity sufficient to reach/handle items
  • Manual dexterity to perceive attributes of objects and materials
  • Climb, balance, stoop, kneel; frequently moves about, able to stand, walk, and sit for extended periods
  • At times, be outdoors in all weather conditions
  • Vision: must be able to see close, have good vision to perform daily duties
  • Hours: 8:00 a.m. to 6:00 p.m. Monday through Friday; nights, weekend, holiday, OT, as required

Lake Junaluska is an Equal Opportunity Employer

  • Salt Lake, Utah, United States Sinclair Broadcast Group Full time

    Job Summary We are seeking a highly organized and creative Promotions Coordinator to implement sales department events and promotions for our stations. The ideal candidate will have superb organizational skills, strong attention to detail, excellent time management and multi-tasking skills, the ability to work independently, take initiative and work well...

  • Events Coordinator

    1 month ago


    Lake Placid, United States Bluebird Lake Placid Full time

    Description We're growing fast and looking for a Events Coordinator to join our team at Bluebird Lake Placid. Do you live locally? Are you a motivated, take charge sort of person? You will be responsible for all aspects of fulfilling event activities at our hotel, including communicating, some SM promoting, collecting deposits, procurement, some...

  • Event Coordinator

    4 weeks ago


    Lake Placid, New York, United States Bluebird Lake Placid Full time

    Job SummaryWe are seeking a highly organized and creative Event Coordinator to join our team at Bluebird Lake Placid. As a key member of our events team, you will be responsible for coordinating all aspects of event activities, including communication, social media promotion, deposit collection, procurement, administrative tasks, and logistics. If you are a...


  • Salt Lake, Utah, United States Sinclair Broadcast Group, Inc. Full time

    Job SummaryWe are seeking a highly organized and creative Promotions Coordinator to join our team at Sinclair Broadcast Group, Inc. This role will be responsible for implementing sales department events and promotions for our stations, requiring excellent time management and multi-tasking skills.Key Responsibilities:Brainstorm and develop sales department...


  • West Lake Hills, United States Pacific Hospitality Group Full time

    Who We Are: Discover a hotel in Austin, TX that feels worlds away, where touches of Amafi Coast and Texas mix to inspire a lifestyle like no other. A joy for living and a call into nature are found here. After an afternoon spent sipping prosecco on the patio or watching the sunset beside the sparkling pool, you'll start to feel like you've found yourself on...


  • West Lake Hills, United States Pacific Hospitality Group Full time

    Who We Are: Discover a hotel in Austin, TX that feels worlds away, where touches of Amafi Coast and Texas mix to inspire a lifestyle like no other. A joy for living and a call into nature are found here. After an afternoon spent sipping prosecco on the patio or watching the sunset beside the sparkling pool, you'll start to feel like you've found yourself on...

  • Event Planner

    4 weeks ago


    Lake Placid, New York, United States Bluebird Lake Placid Full time

    Event Coordinator Opportunity at Bluebird Lake PlacidWe are seeking a highly organized and creative Event Coordinator to join our team at Bluebird Lake Placid. As an Event Coordinator, you will be responsible for coordinating all aspects of event activities, including communication, social media promotion, deposit collection, procurement, administrative...

  • Event Manager

    9 hours ago


    Lake Mary, United States Orlando Marriott Lake Mary Full time

    Job DescriptionJob DescriptionOVERALL RESPONSIBILITIESTo sell catering/meeting/events and service groups hosting functions at the Orlando Marriott Lake Mary. To uphold overall service standards, and practice Marriott’s four basic cornerstones of service.  EDUCATION Minimum 4-year degree from an accredited University in Hotel and Restaurant Management,...

  • Sales Coordinator

    3 weeks ago


    South Lake Tahoe, California, United States Palisades Tahoe Full time

    Job Summary: The Sales Coordinator is a pivotal role in supporting the Sales Team's efforts at Palisades Tahoe. This position involves comprehensive pre-visit planning, on-site coordination, and ensuring exceptional service delivery for Groups. You will assist sales managers with customer relationships and account management using the department CRM, support...


  • Salt Lake, Utah, United States Extra Space Full time

    About the Role:As a Corporate Events Coordinator at Extra Space Storage, you will play a vital role in organizing and executing corporate meetings and events. This includes assisting the Meetings, Events & Travel Manager with organizing corporate meetings and events, as well as answering questions on company travel. You will also help with corporate employee...


  • Salt Lake, Utah, United States KSL Broadcast Group Full time

    Job DescriptionWe are seeking a highly motivated and organized individual to join our Promotions team as a Street Team member. As a key member of our team, you will be responsible for coordinating and executing promotional events for KSLTV, KSLNewsRadio, KRSP, KSFI, and KZNS. This role requires strong communication skills, attention to detail, and the...


  • Lake Junaluska, United States Sally Beauty Holdings Full time

    Overview Job Title: DSC (Distributor Sales Consultant) Great opportunity! DSC (Outside Sales Rep) is a sales solution specialist role, covering and growing a territory in and around Waynesville, Canton, Sylva, Franklin, Murphy, Andrews, Bryson City Uncapped Commission, vehicle reimbursement plan and full benefits! Essential Function The Distributor...

  • Event Sales Manager

    3 weeks ago


    Salt Lake, Utah, United States Hyatt Full time

    About the Role:The Event Sales Manager at Hyatt Regency Salt Lake City is responsible for selling and servicing local catering events. Primary sales efforts are in Banquet Food and Beverage, including menu planning, agenda setting, and hotel meeting services.Duties also include contract review and facilitating communication before, during, and post-event...

  • Promotions Coordinator

    2 months ago


    Salt Lake City, United States Sinclair Broadcast Group Full time

    Job Description Make your mark in media and broadcasting! Sinclair Broadcast Group Inc. is one of the largest and most diversified television broadcasting companies in the nation, programming 167 stations located in 77 geographically diverse markets. Our success is the result of extraordinary employees and an exemplary management team who believes in a...

  • Sales Representative

    3 weeks ago


    Lake Elsinore, California, United States 3 Day Blinds (Sales) Full time

    h3Job Description/h3pAt 3 Day Blinds, we're seeking a skilled Sales Representative to join our team. As a Design Consultant, you'll play a crucial role in helping our clients transform their homes and workplaces with our custom window treatments./ppbKey Responsibilities:/b/pulliMatch our products and services to client needs/liliClosing appointments by...

  • Group Sales Manager

    4 days ago


    Lake Arrowhead, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...


  • Salt Lake, Utah, United States Michael's Inc Full time

    Event Planning and ExecutionAs a Concert Night Event Coordinator at Michaels, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for our guests. This includes planning and coordinating multiple events at once, including children's birthday parties and other craft...


  • Salt Lake, Utah, United States Kenworth Sales Full time

    Are you looking for a challenging opportunity to join a successful industry leader? Kenworth Sales Company has been recognized for its excellence, having recently been awarded the 2020 Dealer of the Year award. With a strong foundation of success and a commitment to growth, we are expanding our operations across 10 states and 31 locations, employing over...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Special Events Coordinator to join our team at the University of Utah. The successful candidate will be responsible for planning, coordinating, and executing various events, including meetings, seminars, conferences, and social events.Key ResponsibilitiesPlan and coordinate event details,...


  • South Lake Tahoe, California, United States Palisades Tahoe Full time

    Job Summary:The Seasonal Sales Coordinator is a pivotal role in supporting the Sales Team's efforts at Palisades Tahoe. This position involves comprehensive pre-visit planning, on-site coordination, and ensuring exceptional service delivery for Groups. You will assist sales managers with customer relationships and account management using the department CRM,...