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Technical Support Specialist

3 months ago

Houma, United States T. Baker Smith Full time

** Technical Support Specialist**

** T. Baker Smith Houma, Louisiana, United States (Hybrid)**

** Posted 5 days ago**

Full-time

Information Technology

Civil Engineering

Sign in to easily apply to **Technical Support Specialist** - **T. Baker Smith** with your saved information. You can also . Technical Support Specialist

T. Baker Smith Houma, Louisiana, United States (Hybrid)

Technical Support Specialist

T. Baker Smith Houma, Louisiana, United States (Hybrid)

Technical Support Specialist

T. Baker Smith Houma, Louisiana, United States (Hybrid)

This company is an Equal Opportunity Employer. Please complete this information to assist us in complying with equal opportunity and/or affirmative action requirements, including recordkeeping and reporting requirements. Providing this information is voluntary. Refusal to provide this information will not result in any adverse treatment. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care status, military caregiver status, veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. This company makes reasonable accommodations for disabled applicants and employees. This information form will be kept in a confidential file separate from your employment application. This company is an Equal Opportunity Employer. Please complete this information to assist us in complying with equal opportunity and/or affirmative action requirements, including recordkeeping and reporting requirements. Providing this information is voluntary. Refusal to provide this information will not result in any adverse treatment. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care status, military caregiver status, veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. This company makes reasonable accommodations for disabled applicants and employees. This information form will be kept in a confidential file separate from your employment application.

+ A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs.

+ A person who was discharged or released from active duty because of a service-connected disability.

**Technical Support Specialist**

**Houma, Louisiana**

T. Baker Smith is searching for an experienced, growth-oriented IT professional for our Houma, LA location. This is an ideal position for someone that is a self-starter, passionate about working in the dynamic, ever-changing world of information technology.

**The Opportunity:**

* Responsible for support-related issues across the entire firm.

* Desktop hardware and software support.

* Troubleshooting and problem solving of desktop, network, and server related issues.

* Comfortable supporting all levels of the organization from field personnel to executive teams.

* Responsible for utilizing helpdesk ticketing system to ensure that all technical support issues are communicated and resolved in a timely manner.

* Stays up to date with current IT trends and technology.

**Required Qualifications and Skills:**

* 4+ years of related experience.

* Strong ability to troubleshoot and problem solve.

* Dedicated professional with attention to detail and accuracy.

* Proven knowledge of Office 365/Microsoft Office products.

* The candidate must be able to relate to external clients and associates at all levels of the organization.

* Must possess excellent leadership, communication, and diplomacy skills.

* Knowledge of Windows operating systems, desktop hardware, and basic networking.

* Basic understanding of client/server architecture and Active Directory.

* Support experience with Autodesk, Bentley, and ESRI products is a plus.

* A+, Network+ or other IT related certification is not required, but a plus.

Experience comes in different forms; many skills are transferable and passion goes a long way. Here at TBS, we are in the business of cultivating people, and you are set up to succeed if you identify strongly with these values / behaviors; ***Growth oriented, Trustworthy, Responsive, Works hard, smart, & safe, Builds a positive team & family spirit, and are Enthusiastic & energetic.***

We also know that diversity of background and thought can enhance problem-solving and encourage more creative thinking, which is why we are dedicated to adding new perspectives to the team.

*Our purpose is investing in people to enhance communities and that commitment has endured for over 100 years. We pride ourselves in doing this by recruiting, hiring, and retaining diverse, passionate, and forward-thinking talent. T. Baker Smith is an equal opportunity employer, and we are dedicated to providing an inclusive and diverse environment for all associates.*