Closing Manager

4 months ago


Montgomery, United States Chick-fil-A Full time

The Closing Manager is responsible for

  • Always serving crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements in a clean friendly environment
  • Coaching the behaviors of all Team Leaders and Team Members
Those behaviors include:
  • Sense of Urgency that creates surprisingly fast Speed of Service
  • Attention to detail that ensures preparation and production procedures are followed
  • Execution of systems that ensure a refreshingly clean environment
  • Maintaining a work environment that ensures and promotes food safety
  • Vigilant attention to the organization and appearance of the store
Additional Responsibilities:
  • Inventory management
  • End-of-Month counts and input
  • Maintaining accurate transfer logs
  • Effective & efficient ordering
  • Maintaining a LEAN production environment
  • Coaching, evaluating, and providing accountability for all Team Members
  • Ensure all necessary preventative maintenance and cleaning on a per set schedule.
Behavior Characteristics:
  • Work a maximum of up to forty hours per week in the restaurant
  • Focus on systematically and effectively communicating all related goals and success factors to Team Members
  • Combine critical thinking and practical leadership to create a culture of innovation
  • Effectively coach and give direction
  • Intentionally and methodically grow and nurture relationships with the staff
  • Be able to connect with a multicultural team
  • Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
  • Enthusiastically and passionately lead the team
As a Restaurant Manager you will:
  • Demonstrate a passion for the business and managing the overall operations
  • Find, train, develop and recognize the best people
  • Manage daily activities to ensure guests receive excellent customer service
  • Demonstrate a strong awareness and concern for food quality and safety
  • Adjust to multiple demands and shifting priorities

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