Support Engineer
2 weeks ago
SRE Linux Support Engineer needs 7 + years experience
SRE Linux Support Engineer requires:
Linux skills (should know all Linux commands- mainly awk, sed, ps, lsof, netstat)
Scripting skills are plus (bash, python)
Troubleshooting skills
Databases
Standard RPE and excellent communication skills both written and verbal.
Strong Linux skills
Experience w/ Python for task automation
Good communication skills
Experience with Incident management processes
Oncall support is required
Strong Linux troubleshooting skills
Task automation experience in any programming language
Practical experience of at least one pillar of observability (metrics, logs s or traces)
Exhibit working knowledge in at least ONE of the following areas
SQL
REST services (API)
Load balancing and networking
Performance troubleshooting and resolution
Confident collaboration skills
Desired Skills
Python development for task automation
Experience with site reliability engineering practices, like service level objectives (SLOs), error budgets, blameless postmortems, toil reduction
Prior experience creating operational dashboards (Splunk, Grafana, etc)
Experience administering and/or supporting ServiceNow
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