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Technical Support Engineer for Printing Solutions
2 months ago
Position Overview:
Landa Corporation Ltd. is in search of a dedicated Technical Support Engineer who will play a crucial role in ensuring exceptional customer satisfaction with our advanced Nanographic Printing presses. This position focuses on delivering top-notch technical assistance to our expanding clientele while fostering robust relationships with customers.
Key Responsibilities:
- Provide comprehensive technical training to press operators to effectively address on-site technical challenges.
- Escalate intricate issues to Landa's global teams to guarantee efficient and effective resolution of customer concerns.
- Utilize in-depth technical expertise regarding the operational aspects of the presses to enhance both production and overall productivity.
Qualifications:
- A minimum of 2 years of experience in product support within the graphic arts sector, specifically for digital printers or offset presses.
- Familiarity with inkjet systems is considered an advantage.
- Demonstrated high-level technical skills and strong problem-solving abilities.
- Must be based in Utah.
- Willingness to travel extensively (approximately 25%) to customer locations.