Customer Experience Administrative Assistant

2 months ago

Doral, United States BCA Financial Services, Inc. Full time

LIFE IS SHORT. DO WORK THAT MAKES A DIFFERENCE BCA Financial Services, Inc.

is seeking a full-time Administrative Assistant

for our Customer Experience department. This is a great career opportunity for a detail-oriented person with exceptional oral and written communication skills.A working knowledge of patient co-pays, deductibles, financial assistance and/or charity care, hospital billing, and medical insurance would be a plus for this position.

Essential Functions:

Telephone reception Receive deliveries and visitors, manage visitor access, and maintain logs Voice mail and e-mail retrieval and subsequent transcription to logs and accounts Mail management to include preparation of outbound physical mail pieces and processing and distribution of inbound physical mail pieces, including facsimiles Postage management, maintaining an adequate supply of physical and electronic postage and maintaining records of purchase and use Image electronic and paper media to BCA’s proprietary imaging system referred to as B-Cat Retrieval of information and transcription to accounts to assist in downstream processes Maintain established productivity and performance standards on a consistent basis Pursue training and development opportunities; strive to continuously build knowledge and skills, share expertise with others Communicate trends and concerns Assist in special projects and perform other duties at the discretion of leadership Use discretion in handling confidential matters Job Requirements

High school diploma or equivalent Required to work from our office located at 18001 Old Cutler Road, Miami, FL 33157 Previous experience working in an administrative support role Customer service mindset Strong interpersonal and communication skills Demonstrated flexibility to adapt to shifting demands and competing priorities Exceptional reading, writing and oral communication skills Salary & Benefits

Monday through Friday work schedule Business casual work environment Medical, GAP, Dental, Vision, and Life Insurance 401k - with a company match Paid Time Off and Paid Holidays FREE Parking

BCA Financial Services, Inc. is an Equal Opportunity Employer Keyword Search: customer service, administrative assistant, office support, accounts receivable,disputes, disputes resolution, customer experience, admin, admin clerk, office assistant, receptionist, assistant, data entry, medical administrative assistant, healthcare administrative assistant, medical receptionist, healthcare receptionist,

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