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Client Service Specialist

4 months ago


Gainesville, United States PrideStaff Full time

Customer Service SpecialistBe a part of a dynamic and energic team as a Customer Service Specialist. Bring your attention to detail and fantastic communication skills to aid in an important aspect of our client's overall experience.Compensation: $18-$20/HourLocation: Hybrid, on site in a Gainesville office 2 days a weekSchedule: Mon-Fri, 9AM-6PM (hybrid: 2 days in-office, 3 days remote) - final schedule assigned by managerResponsibilities:Advancing order flow, answering questions from customers and internal staff, and removing roadblocks on orders.Maintain operational efficiency by managing assigned recordsMaintaining communication with all involved parties to ensure requests are completed in a timely manner while adhering to individual client profiles for each orderRequirements:Two years of experience in call center or customer serviceGood written and verbal communication skillsProficient data entry skills Ability to analyze work and notice trendsProblem solving with a desire to help othersKnowledge of Microsoft Outlook, Excel and WordBenefits:PrideStaff offers competitively priced health, dental and vision insurance plans. Inquire for more details.Compensation / Pay Rate (Up to): $18.00 - $20.00 Per Hour