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Customer Success Manager

3 months ago

Dallas, United States LTK (formerly rewardStyle & LIKEtoKNOW.it) Full time

LTK (formerly rewardStyle & LIKEtoKNOW.it) Customer Success Manager - Unlimited Growth Potential Bachelor's Degree in business, marketing, or communications 2+ years experience in sales and/or account management Strong analytical and project management skills Excellent communication and presentation skills Dedication to operational excellence Adaptability in a fast-moving environment Strategic planning Vision for the job Empathy Responsibilities

Build close relationships with LTK Creators Empower creators with information, education, and recommendations Analyze performance and recommend tactics to meet/exceed goals Accountable for revenue retention and growth of creators Identify trends through analytics and make strategy changes Consult creators on digital marketing strategies Deliver feedback to internal teams Educate creators and colleagues on creator trends Drive enhanced performance for creators Qualifications

Bachelor's Degree in business, marketing, or communications 2+ years experience in sales and/or account management Strong analytical and project management skills Excellent communication and presentation skills Dedication to operational excellence Adaptability in a fast-moving environment Strategic planning Vision for the job Empathy Responsibilities

Build close relationships with LTK Creators Empower creators with information, education, and recommendations Analyze performance and recommend tactics to meet/exceed goals Accountable for revenue retention and growth of creators Identify trends through analytics and make strategy changes Consult creators on digital marketing strategies Deliver feedback to internal teams Educate creators and colleagues on creator trends Improve day-to-day processes Drive enhanced performance for creators Job summary Dedicated Customer Success Manager role Join a knowledgeable team at LTK USA... Terrific opportunity to develop fundamental skills

Job seniority: mid-to-senior level

Responsibilities • Build close relationships with LTK Creators • Empower creators with information, education, and recommendations • Analyze performance and recommend tactics to meet/exceed goals • Accountable for revenue retention and growth of creators • Identify trends through analytics and make strategy changes • Consult creators on digital marketing strategies • Deliver feedback to internal teams • Educate creators and colleagues on creator trends • Improve day-to-day processes • Drive enhanced performance for creators

Requirements • Bachelor's Degree in business, marketing, or communications • 2+ years experience in sales and/or account management • Experience consulting and working closely with creators preferred • Strong analytical and project management skills • Excellent communication and presentation skills • Experience with CRM platform like Hubspot preferred • Dedication to operational excellence • Adaptability in a fast-moving environment

Key Skills Needed • Strategic planning • Cooperation • Vision for the job • Empathy • Project management • Analytical skills • Communication • Time management

Original job Customer Success Manager - Unlimited Growth Potential posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs

LTK is a global technology platform founded in 2011 to empower the world’s premium lifestyle Creators to be a brands' power partner.LTK BrandThe top influencer platform in the world delivers billions in annual sales for more than 5,000 global retailers who choose LTK to deliver their influencer marketing programs at scale.With 11 years’ of proprietary sales insights and cross-channel performance data, LTK is unparalleled in its ability to build influencer marketing campaigns for brands of all sizes with self-to-full service products, proven ROI and full-funnel brand performance measurement from discovery to transaction. LTK is also the Influence platform with millions of shoppers on its top-rated consumer focused shopping app that amplifies its Creator's posts.LTK CreatorLTK is a one-stop destination that puts creators in business. As the largest curated Creator community, LTK has Creators in fashion, beauty, fitness, home, and lifestyle influencers who use LTK to monetize their content across the entire social ecosystem, and to manage their bespoke storefront - their Shop on LTK. LTK Creators find new tools and technology that make it even more efficient to manage their Shop on LTK and market their content across the web.Creator CommerceLTK’s Creator Commerce empowers influencers’ businesses across the social universe and provides strategic insights to brands and influencers alike with an innovative platform, technology, and tools for scaling their marketing efforts.A three-time honoree on Fast Company’s list of Most Innovative Companies, LTK is a leading technology platform that drives billions in annual brand purchases from the largest Curated Creator Community in 100+ countries.LTK is headquartered in Dallas, TX and currently operates on five continents with more than 650 employees and is actively hiring innovators, disrupters and problem solvers who want to join our rocket ship. Digital Marketing, Retail, Marketing, Social Media, Technology, Fashion, E-commerce, Influencer Marketing

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