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Medical Front Desk Supervisor
3 months ago
Medical Front Desk Supervisor
Job Details
Job Location 17 Janlian_8 Ave - Brooklyn, NY
**Who We Are**
Led by highly successful physician executives with a mission to improve health care quality for underserved populations, Rendr is a primary care driven multi-specialty medical group serving approximately 90,000 patients through its 28 locations in Brooklyn, Manhattan and Queens.
**Department**: Operations
**Reports To**: Site Manager
**Location**: Brooklyn, NY
**Job Position:** Medical Front Desk Supervisor
**Essential Functions**:
* Greet and welcome all patients who enter the practice
* Front desk duties including answering high volume in-bound and out-bound calls, complete new patient registration, scheduling/confirming appointments, verifying insurance eligibility, collecting copayments, and enter patient information into the EMR
* Responsible for training new medical office receptionists
* Assist to oversee the day-to-day activities of front desk staff to ensure high level of productivity
* Assist Office Manager in various tasks assigned
**Qualifications**:
* Bilingual in English and Chinese required
* High level of professionalism and strong sense of responsibility
* Good verbal and written communication skills: kind, compassionate, patient interaction with patients and team
* Multitasking ability
* Prior experience working in medical/clinical setting preferred
* Experience in supervising a team preferred
* Familiarity with MDLand is a plus
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