Hotel Front Desk Agent
4 months ago
Job Type
Full-time
Description
Job Title: Front Desk Agent
Location: NOUN - A boutique style hotel in the Tribute Collection
Job Type: Full-time
Experience: 1-2 years of experience with Marriott properties and Light Speed preferred
Education: GED or High School Diploma
We are seeking a highly motivated and customer-oriented Front Desk Agent to join our team at NOUN - A boutique style hotel in the Tribute Collection. The ideal candidate will have 1-2 years of experience with Marriott properties and Light Speed preferred. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.
Responsibilities:
- Greet guests and check them into their rooms
- Answer phone calls and respond to guest inquiries
- Handle guest complaints and resolve issues in a timely manner
- Process payments and maintain accurate records
- Provide recommendations for local attractions and restaurants
- Maintain a clean and organized front desk area
Requirements
Requirements:
- 1-2 years of experience with Marriott properties and Light Speed preferred
- GED or High School Diploma
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work flexible hours, including weekends and holidays
If you are a team player with a positive attitude and a passion for hospitality, we encourage you to apply for this exciting opportunity at NOUN - A boutique style hotel in the Tribute Collection.
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