Front Desk Team Lead

3 days ago


Norman, Oklahoma, United States Noun Hotel Full time

Job Title: Front Desk Supervisor

Noun Hotel is seeking a highly motivated and customer-oriented Front Desk Supervisor to provide exceptional guest service in a fast-paced environment.

Responsibilities:

  • Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention.
  • Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
  • Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner.
  • Greet visitors who are looking for accommodations and attempt to meet their needs.
  • Set up accurate accounts for each guest checking in according to their preferences (room type, payment method, etc.).
  • Supervise and train front desk staff to ensure excellent customer service.
  • Handle guest complaints and resolve issues in a timely and professional manner.
  • Maintain accurate records of room availability and guest accounts.
  • Ensure the front desk area is clean, organized, and well-stocked with supplies.
  • Assist with other duties as assigned by management.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a customer service role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficient in Microsoft Office and other computer programs.
  • Ability to work flexible hours, including weekends and holidays.

  • Front Desk Team Lead

    2 weeks ago


    Norman, Oklahoma, United States Noun Hotel Full time

    Job Title: Front Desk SupervisorNoun Hotel is seeking a highly motivated and customer-oriented Front Desk Supervisor to join our team.The ideal candidate will have a true desire to satisfy the needs and desires of our guests in a fast-paced environment.Responsibilities:Greet all guests and visitors in a friendly, professional manner, giving proper eye...

  • Front Desk Manager

    3 weeks ago


    Norman, Oklahoma, United States Noun Hotel Full time

    Front Desk Supervisor Job DescriptionNoun Hotel is seeking a highly skilled Front Desk Supervisor to provide exceptional customer service and lead our front desk team.Key Responsibilities: Greet guests and visitors in a friendly and professional manner, providing prompt attention and assistance. Register guests efficiently and accurately, ensuring their...


  • Norman, Oklahoma, United States Aramark Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Front Desk Manager to join our team at Aramark's NCED Conference Center and Hotel. As a key member of our front desk operations team, you will be responsible for providing exceptional customer service to our guests, managing and training front desk staff, and ensuring the smooth and...


  • Norman, Oklahoma, United States Aramark Full time

    Job Title: Assistant Front Desk ManagerJob Summary:The Assistant Front Desk Manager will assist the Front Desk Manager in overseeing the front desk operations at Aramark's NCED Conference Center and Hotel. This includes ensuring the highest level of customer service for guests, managing and training front desk staff, coordinating with other departments to...

  • Front Desk Manager

    2 weeks ago


    Norman, Oklahoma, United States Noun Hotel Full time

    Front Desk Supervisor Job DescriptionNoun Hotel is seeking a highly skilled and customer-focused Front Desk Supervisor to join our team.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.Key Responsibilities:Provide exceptional...


  • Norman, Oklahoma, United States Holiday Inn Express Norman Full time

    Job Title: Front Desk AgentLocation: Holiday Inn Express Norman, 2500 Conference Dr. Norman, OK 73069Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Holiday Inn Express Norman. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable...


  • Norman, Oklahoma, United States Gold's Gym Full time

    Job Title: Front Desk Sales AssociateAt Gold's Gym, we're looking for a highly motivated and customer-focused Front Desk Sales Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling sales and membership inquiries, and ensuring a positive experience for our members and...


  • Norman, Oklahoma, United States NOUN Hotel Full time

    Job DescriptionNOUN Hotel is seeking a skilled Front Desk Supervisor to provide exceptional guest service and lead our front desk team.Key Responsibilities:Greet guests and visitors in a friendly and professional manner.Assist guests with check-in, room assignments, and other requests.Supervise and train front desk staff to ensure excellent customer...


  • Norman, Oklahoma, United States Noun Hotel Full time

    Front Desk Agent Job DescriptionWe are seeking a highly motivated and customer-oriented Front Desk Agent to provide exceptional service to our guests at NOUN - A boutique style hotel in the Tribute Collection.The ideal candidate will have 1-2 years of experience with Marriott properties and Light Speed preferred. As a Front Desk Agent, you will be...


  • Norman, Oklahoma, United States Holiday Inn Express Norman Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional customer service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesRespond to guest inquiries regarding hotel amenities, services, and local attractions.Process guest check-ins and check-outs in a...


  • Norman, Oklahoma, United States Holiday Inn Express Norman Full time

    Job Title: Front Desk AgentJob Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, handling room reservations, and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Answer...


  • Norman, Oklahoma, United States Courtyard Norman Full time

    Job SummaryCourtyard Norman is seeking a skilled Guest Service Agent to provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for greeting and registering guests, handling room assignments, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesProvide warm and welcoming service to...

  • Front Office Manager

    1 month ago


    Norman, Oklahoma, United States NOUN Hotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at NOUN Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front office operations, and ensuring a seamless guest experience.Key ResponsibilitiesVerify payroll for all front office and valet...

  • Front Office Manager

    4 weeks ago


    Norman, Oklahoma, United States NOUN Hotel Full time

    Job DescriptionJob Title: Front Office Manager at NOUN HotelKey Responsibilities:Verify payroll for Front Office and Valet personnel on a daily and weekly basis.Handle customer complaints, credit card chargebacks, and customer care cases.Develop knowledge of frequent guests and their special requests and needs.Provide excellent customer service and resolve...


  • Norman, Oklahoma, United States NOUN Hotel Full time

    Job SummaryNOUN Hotel is seeking a highly skilled Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.Key ResponsibilitiesVerify payroll for all Front Office and Valet personnel on a daily and weekly...


  • Norman, Oklahoma, United States Norman Regional Health System Full time

    Job SummaryWe are seeking a skilled Help Desk Operator to join our team at Norman Regional Health System.Key Responsibilities:Handle incoming and outgoing non-technical calls through the Health Information Technology (HIT) Help Desk.Utilize thorough knowledge and understanding of hospital codes and processes to provide accurate support.Remain alert and...


  • Norman, Oklahoma, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will be the face of our company, providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also...

  • Hotel Receptionist

    1 month ago


    Norman, Oklahoma, United States Noun Hotel Full time

    Front Desk Agent Opportunity at Noun HotelWe are seeking a highly motivated and customer-oriented Front Desk Agent to provide exceptional service to our guests at Noun Hotel. As a Front Desk Agent, you will be responsible for ensuring a comfortable and enjoyable stay for our guests.Key Responsibilities:Greet guests and check them into their roomsAnswer phone...


  • Norman, Oklahoma, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be responsible for answering customer questions and addressing their...


  • Norman, Oklahoma, United States Aramark Full time

    Job Title: Night Support Operations ManagerAt Aramark, we are seeking a highly skilled and experienced Night Support Operations Manager to join our team. This role is responsible for providing management support to total operations during the evening, ensuring the smooth functioning of various hotel departments, including Housekeeping, Front Desk, Food &...