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Remote Scheduling Assistant

2 months ago

Chicago, United States Dreamscape Destinations Full time
Job Title: Remote Scheduling Assistant

Company Overview: Dreamscape Destinations is a leading travel agency dedicated to curating dream vacations for our clients. With a focus on personalized service and attention to detail, we strive to create unforgettable experiences that exceed expectations.

Job Overview: As a Remote Scheduling Assistant at Dreamscape Destinations, you will play a vital role in coordinating travel itineraries and appointments for our clients. This remote position requires exceptional organizational skills, attention to detail, and a passion for delivering seamless travel experiences.

Responsibilities:
  1. Itinerary Planning: Work closely with clients to understand their travel preferences, requirements, and availability to create customized travel itineraries.
  2. Appointment Scheduling: Coordinate appointments, meetings, and activities for clients during their travels, ensuring efficient use of time and resources.
  3. Booking Coordination: Assist in coordinating travel arrangements, including flights, accommodations, transportation, and activities, based on client preferences and availability.
  4. Communication: Serve as a liaison between clients and travel vendors to confirm reservations, obtain necessary documentation, and address any changes or issues that may arise.
  5. Client Interaction: Provide timely updates and reminders to clients regarding their travel itineraries, appointments, and reservations, ensuring a smooth and enjoyable travel experience.
  6. Documentation: Maintain accurate records of travel itineraries, appointments, reservations, and client communications in the company's database systems.
  7. Customer Support: Provide assistance to clients during their travels, offering support with changes, emergencies, or unforeseen circumstances as they arise.
  8. Process Improvement: Identify opportunities for streamlining scheduling processes, improving efficiency, and enhancing the overall customer experience.
Benefits:
  1. Competitive pay with opportunities for performance-based bonuses.
  2. Flexible work schedule with the convenience of remote work.
  3. Opportunities for career growth and advancement within the travel industry.
  4. Access to travel discounts and perks for personal travel experiences.
  5. Comprehensive training and support to excel in the role.
  6. Health insurance coverage and additional benefits package.
Qualifications:
  1. High school diploma or equivalent (Bachelor's degree preferred).
  2. Previous experience in scheduling, coordination, or a related field, preferably in the travel industry.
  3. Exceptional organizational and time management skills with the ability to multitask and prioritize effectively.
  4. Strong attention to detail and accuracy in itinerary planning, appointment scheduling, and communication.
  5. Proficiency in using computer software and database systems, with advanced knowledge of Microsoft Office suite.
  6. Excellent communication skills, both verbal and written, with a professional demeanor.
  7. Ability to work independently and collaboratively in a remote team environment.
  8. Passion for travel and a desire to contribute to creating exceptional travel experiences for our clients.

Join Dreamscape Destinations and be part of a dedicated team committed to delivering exceptional service and creating unforgettable travel experiences for our clients, all while working remotely.

Locations Chicago Remote status Fully Remote