Client-Focused Personal Assistant

2 weeks ago


Chicago, Illinois, United States Remote VA PH Full time

Position Title:

Executive Assistant with Customer Support Expertise

The Executive Assistant will deliver extensive support to our clients and their clientele. This position entails overseeing administrative responsibilities, coordinating schedules, and engaging with customers while upholding a professional and friendly attitude. The ideal candidate is proactive, meticulous, and adept at managing sensitive information with confidentiality.

Work Schedule:
Monday to Thursday - 9:00 am - 5:30 pm EST; Friday - 9:00 am - 3:00 pm EST

Total Hours: 40hrs/week

Key Responsibilities:

Administrative Duties:
Responding to phone calls, taking messages, and redirecting inquiries as required.

Calendar Management:
Organizing calendars, scheduling meetings, and appointments.

Email Coordination:
Managing incoming and outgoing correspondence.

Data Management:
Updating and maintaining information in spreadsheets.

Client Interaction:
Addressing inquiries and providing assistance to customers.

General Support:
Offering administrative assistance to various team members and departments.

Project Support:
Aiding in special projects and assignments as required.

Qualifications and Skills:

Education:
A degree in business, finance, or a related discipline is advantageous.

Experience:
Demonstrated experience as a personal or executive assistant. Background in customer service is preferred.

Skills:
Exceptional verbal and written communication abilities.
Strong organizational and time-management skills.
Proficiency in office applications (e.g., Microsoft Office, Google Workspace).
Capability to manage confidential information with care.
Strong analytical skills and a customer-oriented approach.
Ability to work autonomously and collaboratively within a team.

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