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Transitional Housing Coordinator

3 months ago

Phoenix, United States Sojourner Center Full time

Overview:

Since 1977, Sojourner Center has been a safe haven from domestic violence for women and their children in Arizona. Since our founding, we have transformed lives by providing shelter and support services to more than 60,000 adults and children affected by domestic violence. We provide a broad spectrum of services to victims of domestic violence, while working with professionals in the field on education, research and advocacy with the goal of ending domestic violence.

Job Summary:

In support of the Sojourner Center mission, provides support and resources for individuals and families with a focus on addressing trauma related to domestic violence through case management, support groups and safety planning within the framework of a variety of programs. Responsible for the flow of shift and directing staff, facilitates classes offered on/off site, and holds on-call responsibilities. Coordinates with the Community Outreach Programs Manager to ensure appropriate services are being provided and management is well informed.

Positions Available: 1 (Monday Friday 9am-5pm)

Rate of Pay: $21.00/hr.

Responsibilities:
  • Recognizes and responds to impacts of domestic violence and other trauma, assisting the team in working in a collaborative, coordinated manner. This includes effective collaboration of services across a variety of internal programs and outside agencies. Assigns Case Managers to new residents in a timely manner
  • Provides on-the-job training opportunities to Transitional Services Case Managers related to effective service provision and documentation of services in conjunction with the Community Outreach Programs Manager,assisting in the training and support of staff as assigned. Conducts monthly one-on-one supervisions and team meetings.
  • Effectively communicates with staff and management to ensure that supervisory relationships are built and implementation of decisions are understood in relationship to the guidelines, best practices, and mission of the agency. Includes forming relationships with staff and residents, providing objective support and maintaining professional boundaries.
  • Utilizing a social ecological framework, advocates and supports staff in ensuring a residents right to self-determination, confidentiality, access to supportive services and resources, and inclusion in decision-making affecting their well-being utilizing culturally competent practices.
  • Identifies, adapts, and responds to crisis events, applying crisis intervention and prevention techniques and implementing culturally competent practices.
  • Ensures clear, concise, and consistent documentation in accordance with established guidelines and aligned with Quality Assurance policies and procedures by assisting case managers with case file reviews and daily staff meetings.
  • Assesses needs of residents, providing direction to staff in service provision while building rapport and a positive sense of community; may carry an assigned caseload; may provide psychoeducation by facilitating groups and classes offered on-site.
  • Builds and maintains relationships and partnerships with other agencies for purpose of providing services to individuals and families applying to programs from outside the community; travels as required for home visits to off-site properties and community events.
  • Creates and maintains Waitlist and Occupancy Chart for Community Based Transitional Housing Program; conducts program reviews in accordance with staffing calendar, submitting forms to Program Manager for review.
  • Responsible for reviewing applications, scheduling application staffings and interviews with case managers and applicants.


Qualifications:

Education, Experience, and Other Requirements

  • Four years of post-secondary education in social services or a related field and at least six months related experience, including case management; or an equivalent combination of post-secondary education and work experience in family violence programs.
  • One year of supervisory experience required.
  • Ability to obtain a Level I Fingerprint Clearance Card, CPR and First Aid certification.
  • Valid Arizona Driver License, proof of automobile insurance and Motor Vehicle Record acceptable to Sojourner Centers insurance company.

Physical Factors/Working Conditions

  • Stands, walks, and sits continuously throughout the day.
  • Reaches, stoops, bends, lifts, carries and manipulates various materials to assist participants moving.
  • Utilizes computer to access Intranet/Internet and enter information into prepared forms.
  • Requires the use of a computer and other standard office equipment
  • May require some travel between work locations and within the community.
  • Must be able to lift up to 50 lbs. at times
  • Has the potential to be exposed to infectious diseases and must use Universal Precautions.
  • Required to spend time outside daily regardless of weather conditions.
  • Has a risk of physical danger due to the nature of the population served.

Other Duties

  • Performs other duties as assigned.

**Sojourner Center is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, veteran status, genetic information and the statuses protected by Title VII of the Civil Rights Act of 1964. In addition, Sojourner Center prohibits unlawful discrimination on the basis of sexual orientation and gender identity or expression.

PCN#: 300-001