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  • Front Desk Agent

    3 weeks ago


    Portland, United States La Quinta Inn & Suites - PDX Full time

    Job DescriptionJob DescriptionDescription:DescriptionSeeking an engaging, hospitable professional to join our growing team as a Front Desk Agent at our centrally located Comfort Inn & Suites Beaverton - Portland West location! AM (7a-3p) and PM (3p-11p) shifts available with on-the-job training.Job SummaryFront Desk Agents are responsible for greeting and...


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job OverviewPosition SummaryAs a Front Desk Manager at La Quinta Inn & Suites - PDX, you will be responsible for overseeing front office operations to ensure outstanding guest experiences in a vibrant hospitality environment. Your leadership will be crucial in managing front desk personnel, facilitating guest interactions, and guaranteeing efficient check-in...


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job OverviewWe are seeking a friendly and professional individual to fill the role of a Front Desk Agent at La Quinta Inn & Suites - PDX. This position offers both morning and evening shifts, with comprehensive training provided on-site.Position SummaryThe Front Desk Agent plays a crucial role in welcoming and registering guests, ensuring exceptional service...


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job OverviewWe are in search of a personable and welcoming individual to take on the role of Front Desk Agent at La Quinta Inn & Suites - PDX. This position offers both AM (7a-3p) and PM (3p-11p) shifts, along with comprehensive on-the-job training.Position SummaryThe Front Desk Agent plays a crucial role in providing exceptional service to our guests....


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job OverviewWe are seeking a dedicated and friendly professional to fill the role of Front Desk Agent at La Quinta Inn & Suites - PDX. This position offers both AM (7a-3p) and PM (3p-11p) shifts, with comprehensive on-the-job training provided.Position SummaryThe Front Desk Agent plays a crucial role in ensuring a welcoming experience for our guests....


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job DescriptionPosition OverviewAs a Front Desk Manager at La Quinta Inn & Suites - PDX, you will be at the forefront of our guest services, ensuring that every visitor experiences exceptional hospitality. Your leadership will be essential in managing front desk operations, guiding the team, and fostering a welcoming atmosphere.Key ResponsibilitiesOversee...


  • Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job DescriptionPosition OverviewAs a Front Desk Manager at La Quinta Inn & Suites - PDX, you will be responsible for overseeing the front office operations, ensuring that our guests receive exemplary service in a vibrant hospitality environment. Your leadership will be crucial in managing the front desk team, facilitating guest interactions, and ensuring...


  • Portland, United States PM Hotel Group Full time

    Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of Room Attendant, Attendant, Cleaning, Hotel


  • Portland, Oregon, United States CASCADA PDX Full time

    Spa Desk Associate Role OverviewCascada PDX is seeking a dedicated and customer-oriented Spa Desk Associate to act as the primary liaison for our valued members and guests. This role involves creating a welcoming atmosphere, managing client check-ins, addressing inquiries via phone, and supporting the daily operations of our spa and retail services, all...


  • Portland, Oregon, United States CASCADA PDX Full time

    Spa Desk Associate Role OverviewCascada PDX is seeking a dedicated and customer-oriented Spa Desk Associate to be the first point of contact for our valued members and guests. This role is essential in providing a warm welcome and ensuring a seamless experience from the moment clients arrive.Key Responsibilities:Greet and Assist: Welcome clients and members...


  • Portland, United States Raymond Management Full time

    ** Guest Service Rep at Hampton Inn & Suites Portland** **Job Category****:** Front Desk **Requisition Number****:** GUEST002491 Showing 1 location **Job Details** **Description** We are seeking an engaging individual with strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and last...

  • Front Desk Agent

    3 months ago


    Portland, United States Residence Inn Portland Downtow Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    4 months ago


    Portland, United States Moxy Portland Downtown Full time

    Moxy is the newest bold + distinctive lifestyle hotel in Downtown Portland. To revolutionize the category requires a lot of moxie.  We are in search of a fabulous Front Desk Agent.  If you are astute enough to balance the books and roll the day while still fulfilling the obligations of a dedicated crew member we should talk!“If you’ve got guts,...

  • Front Desk Agent

    3 weeks ago


    Portland, United States Atrium Hospitality Full time

    Hotel: Portland Holiday Inn. Front Desk Agent. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Wage: $18 hr/ DOE - Job type: Full Time. Hours: 7 am-3:30 pm OR 3 pm-11 pm. Do you love meeting new people fr Front Desk, Agent, Customer Service, Hotel


  • Portland, United States PM Hotel Group Full time

    Balance rooms and room inventory daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Summary of Essential Job Functions Approach each guest interaction with t Hotel, Agent, Front Desk, Station, Computer

  • Front Desk Manager

    4 weeks ago


    Portland, United States La Quinta Inn & Suites - PDX Full time

    Job DescriptionJob DescriptionDescription:Job Summary Join our team as a Front Office Manager, where you will lead our front desk operations to provide exceptional guest service in a dynamic hospitality setting. As a pivotal member of our team, you will oversee the front office staff, manage guest interactions, and ensure smooth check-in and check-out...


  • Portland, United States Raymond Management Full time

    ** Room Attendant at the Hampton Inn & Suites Portland** **Job Category****:** Housekeeping **Requisition Number****:** ROOMA002706 Showing 1 location **Job Details** **Description** We are seeking a hardworking individual with a passion for serving others. As a Room Attendant, you will help provide clean, sanitized, and comfortable accommodations daily. You...


  • Portland, United States Raymond Management Full time

    ** Room Attendant at the Hampton Inn & Suites Portland** **Job Category****:** Housekeeping **Requisition Number****:** ROOMA002706 Showing 1 location **Job Details** **Description** We are seeking a hardworking individual with a passion for serving others. As a Room Attendant, you will help provide clean, sanitized, and comfortable accommodations daily. You...

  • Front Desk Agent

    1 month ago


    Portland, United States The Portland Regency Hotel & Spa Full time

    The Portland Regency Hotel & Spa is looking for a Full-Time Front Desk Agent to join our team! We are a beautiful Historic Hotel of America located in the heart of Portland's Old Port District. Full-Time benefits include: Medical, Dental, Life and Short-Term Disability insurances, Holidays, and PTO. Part-Time benefits includes sick time. All employees...

  • Front Desk Agent

    1 month ago


    Portland, United States North Pacific Management Full time

    Job DescriptionJob DescriptionRadisson Portland Airport Hotel in Portland, OR is actively seeking a Front Desk Agent to join the team!The ideal candidate for a Front Desk Agent would be a people-oriented professional who is always willing to help guests. A Front Desk Agent will ensure guests are greeted, checked in/out of the hotel in an efficient and...

Desk Agent l Hampton Suites PDX

2 months ago


Portland, United States PM Hotel Group Full time

Summary of Essential Job Functions Approach each guest interaction with the mindset of exceeding guest expectations. Embrace the Hampton culture personifying it in daily interactions with guests and co-workers alike. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant, fitness center and pool hours, and local attractions. Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate. Help create an energized environment as a participating member of the Front Desk team. Embrace the Sheraton culture, striving to exceed guest expectations at every opportunity. Promote the guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record forms of payment. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages and guest requests into the computer. Retrieve messages and communicate the content to the guest as appropriate. Issue luggage claims and store/retrieve luggage as requested. Issue mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate service recovery. Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Do your part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Housekeeping and Engineering for immediate attention. When necessary, assist the AM Comp Ambassador with the duties of the morning breakfast including set up, food monitoring, cleaning tables, and breaking down the breakfast Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Must be able to stand and exert well-paced ability for up to 4-hours in length at a time. Ability to spend extended lengths of time viewing a computer screen. Must be able to lift up to 15-lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.