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Hospitality Manager

2 months ago

Atlanta, United States Chick-fil-A Full time
Description
Position Overview:

As a leader in the restaurant, the Hospitality Manager's main objective is to maintain a commitment to excellence at all times. It is crucial to the growth of the individual and

store to strive to be a positive influence while also contributing to the three critical

success factors; scores, sales, profit. It is required for a manager to always maintain the

following: positive attitude, time management, organization, pursuit of personal and

professional growth. Hospitality Managers are responsible for leadership of front counter, Identifies, motivates, trains, develops and directs team members to deliver exceptional service and accomplish goals and projects. The Hospitality Manger will be expected set the standard for signature service and therefore must lead by example. To do this, the Hospitality Manager should actively show a passion for service and for the Chick-fil-a brand. A cheerful attitude accompanied with a desire to get things done makes a great example for all members of your team.

MINIMUM QUALIFICATIONS

Specific Experience:

  • Required: High School Diploma
  • Required: Strong analytical and problem-solving skills
  • Required: Experience as a leader in the food service and /or customer service industry
  • Must be skilled in time management.
  • Must be self-directed and highly organized.
  • Must have basic computer skills.
  • Must master all knowledge and skills of every position in the restaurant
Other Characteristics:
  • Excellent customer service
  • Strong communication/written/verbal skills
  • Strong interpersonal skills
  • Able to lift 40 - 60 pounds on a consist basis
  • Ability to prioritize
  • Organizational skills
  • Close attention to detail
  • Ability to multi-task
  • Detail orientated
  • Able to work well independently and in a team environment
  • Servant spirit with strong sense of stewardship
  • Self-starter who completes tasks without excessive supervision
Here a list of benefits of working for Chick-fil-A

• Closed Sundays to spend with family and friends.

•Access to Scholarship Opportunities and Tuition Assistance

•Competitive Pay

•Health Insurance

•401 K Benefits

•Meal Benefit

You will also be responsible for:
  • Demonstrate a passion for the business and managing the overall operations
  • Find, train, develop and recognize the best people
  • Manage daily activities to ensure guests receive excellent customer service
  • Demonstrate a strong awareness and concern for food quality and safety
  • Adjust to multiple demands and shifting priorities
Requirements
  • Must be 18 or older
  • Ability to stand at least 10 hours
  • 3 Years of Customer Service Experience
  • Strong Leadership Qualities
  • Oral, Written, Interpersonal, Probelm Solving
  • Organizational Skills
  • Proactive Nature


Company Information
At Chick-fil-A, your role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about our leader in training experience.

Work in a Chick-fil-A restaurant

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.,

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly with A Chick-fil-A Operator

The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.