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Hospitality Staffing Solutions Consultant

2 months ago

Atlanta, United States Cornerstone Hospitality Full time
Job Overview

Cornerstone Hospitality Solutions is in search of a proactive and enthusiastic Hospitality Staffing Solutions Consultant to enhance our operations. This position is pivotal in overseeing sales and account management activities across a designated territory, primarily focusing on providing staffing solutions to hotels.

Key Responsibilities:

  1. Sales & Account Management:
  • Engage in regular sales outreach and site evaluations with current and potential hotel partners.
  • Maintain a steady flow of cold outreach, exploratory meetings, and follow-up communications.
  • Craft and implement a strategic marketing approach for the assigned region utilizing corporate marketing initiatives.
  • Manage an active sales pipeline for prospecting through platforms like Hubspot and PandaDoc.

Market & Competitor Insights:

  • Stay informed about market trends and competitor strategies, including pricing and recruitment methodologies.
  • Leverage tools such as Bond, Businesswise, Constant Contact, and LinkedIn to optimize market engagement.

Client Relationship Management:

  • Ensure high satisfaction levels among key hotel clients.
  • Develop and sustain robust relationships with hotel partners, implementing quality assurance measures.
  • Oversee operational aspects to guarantee staffing requirements and quality control standards are met.

Compliance & Reporting:

  • Ensure compliance with company policies and procedures.
  • Provide management with insights on customer needs, challenges, interests, competitive landscape, and opportunities for new offerings.

Business Development:

  • Formulate a growth strategy aimed at financial success and client satisfaction.
  • Conduct market research to identify new opportunities and client needs within the hospitality sector.
  • Facilitate business discussions with potential hotel clients to advocate for our staffing solutions.
  • Draft sales agreements ensuring compliance with applicable regulations.

Client Feedback & Support:

  • Deliver reliable feedback and after-sales assistance.
  • Foster long-term relationships with both new and existing hotel clients.
  • Continuously enhance services based on client feedback.

Qualifications:

  • Education: A Bachelor’s degree in business administration, sales, or a related discipline is preferred; equivalent experience will be considered.
  • Experience:
    • Demonstrated experience in business development, sales, or a related role.
    • Experience in customer support is advantageous.
    • Proven sales success within the hospitality sector, particularly in staffing services.
  • Skills:
    • A strong sales-driven mindset.
    • Exceptional communication, negotiation, and presentation abilities.
    • Robust analytical and problem-solving skills.
    • Proficiency in MS Office and CRM software (e.g., Salesforce).
    • Solid business acumen with the capability to develop and present business strategies.
    • Excellent leadership, management, and organizational capabilities.
    • Adept at building networking relationships and professional affiliations.
    • Understanding of labor and employment regulations.
    • Ability to persuade, motivate, and communicate effectively in various situations.
  • Attributes:
    • A positive demeanor with the capacity to foster realistic expectations.
    • Effective research skills to identify potential clients and maintain organized information.

Daily Responsibilities:

  • Promote and sell staffing solutions to hotels using compelling arguments to engage existing and prospective clients.
  • Conduct cost-benefit analyses and needs assessments for current and potential hotel clients.
  • Establish, nurture, and maintain positive business and customer relationships.
  • Initiate contact with customer leads through cold outreach.
  • Facilitate the resolution of customer issues and complaints to enhance satisfaction.
  • Meet established sales targets and objectives within the designated timeframe.
  • Coordinate sales activities with team members and other departments.
  • Analyze market potential and track sales progress and reports.
  • Stay updated on best practices and promotional trends.

Application Process: Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and experience.

Become a part of Cornerstone Hospitality Solutions and contribute to excellence in the hospitality sector.