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General Manager- Hospitality

2 months ago

Atlanta, United States Galerie Living Full time

Join our team of innovators as we discover new ways to elevate the senior living experience.

At Corso, we are continually defining our own experiences and lifestyles. We stopped looking to what the industry said senior living should be and decided to let our communities be driven and imagined by our hearts, by our instincts, by our talents, and by you. We believe success is defined by exceeding expectations. Every day, we work to provide excellence for our residents, their loved ones, and our associates.


Job Title: General Manager

Reports To: President of Galerie Management


Job Overview:

The role requires strong leadership and organization skills. The ability to work and lead independently is a must. This person must live and breathe hospitality as well as know how to hire, train, and inspire a like-minded team. The right person for this role should have a successful background managing in the food, beverage, and senior living industry and have a proven track record of running a profitable business within a larger organization.


Responsibilities:

  • Responsible for hiring key staff and overseeing ongoing staffing needs in general.
  • Responsible for managing the Community budget maintaining top line revenue and expenses as necessary.
  • Responsible for managing the capital budget and capital planning.
  • Responsible for establishing service standards and processes to meet the high service expectation of Galerie Living and Corso customers.
  • Must be able to manage and drive forward multiple projects
  • Confidently network at events such as fundraisers and associations
  • Must have strong communication skills and must be able to communicate with a wide variety of audiences included highest levels of corporate staff
  • Must have the ability to creatively problem solve
  • Ability to learn and comply with all local, state and federal regulations
  • Must be able to work in various positions at communities and be flexible and responsive to changing priorities
  • Build and maintain cross functional relationships and collaborations
  • Responsible to build a trusted rapport with Corso residents and surrounding community
  • Meeting margin, revenue, and occupancy budgets
  • Responsible for the oversight and guidance of Corso Atlanta financials
  • Food and Beverage oversight of service, satisfaction, and budget


This job description represents an overview of the responsibilities for the above referenced position. It i s not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.


Education and Experience:

Bachelor’s Degree in business administration, finance, or another related field; or four to five years related experience in the hospitality and senior living industry; or equivalent combination of education and experience


Knowledge and Skills:

Keen strategic thinking and planning

Understanding of budget management and financial monitoring

Excellent leadership skills, including goal setting, motivating, training and mentorship

Exceptional interpersonal and communication skills, including writing, speaking and active listening

Effective conflict resolution and problem-solving skills

Good organization and time management

Comfortable in a fast-paced or high-pressure environment