Patient Service Rep

4 weeks ago

Norfolk, United States Bon Secours Full time
Thank you for considering a career at Bon Secours

Scheduled Weekly Hours:
40

Work Shift:
Days (United States of America)

JOB SUMMARY:

The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

ESSENTIAL FUNCTIONS:
  • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
  • Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billingsystems
  • Ability to answer internal and external calls in a friendly and helpful manner
  • Must possess the ability to troubleshoot and resolve problems promptly
  • Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
  • Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
  • Other duties as assigned
EDUCATION:
  • High School Degree or GED
EXPERIENCE:
  • Prior experience in the healthcare field or a related area is preferred but not required
  • Knowledge of medical terminology preferred but not required
  • Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
SKILLS & ABILITIES:
  • Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
  • Engage with staff and patients in a professional manner
  • Basic math skills
Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:
  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more


*Benefits offerings vary according to employment status.

Department:
In Motion PT Newport Avenue - Maryview

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

  • Patient Access Rep I

    2 weeks ago

    Norfolk, United States Sentara Health Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently seeking a Patient Access Representative at our Sentara Brock Cancer Center in Norfolk, Virginia. Up to $1,500Sign-On Bonus for Qualified Candidates! Hours/Shift: Full-Time, Days Sentara Benefits: We are setting the standard for medical...

  • Customer Service Rep I

    6 days ago

    Norfolk, United States Sentara Healthcare Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently recruiting for an In-Person, Full-Time Day Shift Customer Service Rep I in Norfolk, VA. For the Billing Support Services at Sentara Patient Accounting The Customer Service Representative is primarily responsible for handling incoming calls to...

  • Customer Service Rep I

    4 weeks ago

    Norfolk, United States Sentara Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently recruiting for an In-Person,Full-TimeDay Shift Customer Service Rep I. For the Consolidated Medical Group departmentatSentara Patient Accounting. Primarily responsible for handling incoming calls to effectively address eligibility, claim, and...

  • Customer Service Rep I

    1 week ago

    Norfolk, United States Sentara Healthcare Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently recruiting for an In-Person, Full-Time Day Shift Customer Service Rep I in Norfolk, VA. For the Consolidated Medical Group department at Sentara Patient Accounting Primarily responsible for handling incoming calls to effectively address eligibility,...

  • Customer Service Rep I

    3 weeks ago

    Norfolk, United States Sentara Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently recruiting for an In-Person,Full-TimeDay Shift Customer Service Rep I in Norfolk, VA. For the Consolidated Medical Group departmentatSentara Patient Accounting. Primarily responsible for handling incoming calls to effectively address eligibility,...

  • Guest Relations Rep

    4 days ago

    Norfolk, United States Sentara Healthcare Full time

    City/State Norfolk, VA Overview Work Shift Rotating (United States of America) Sentara Norfolk General Hospital Guest Services is hiring a Flexi, Rotating Shift, Guest Relations Rep Flexi, Rotating Shifts Hours will vary, working every other weekend on day shift as early as 5 a.m., or working evenings until 8 p.m. Job Qualifications: 1 Year Customer Service...

  • Utilization Management Rep I

    2 months ago

    Norfolk, United States ICONMA Full time

    Utilization Management Rep I Location: Norfolk, VA/ Nashville, TN Duration: 3 months Description: Responsible for coordinating cases for precertification and prior authorization review. Primary duties may includes, but are not limited: Managing incoming calls or incoming post services claims work. Determines contract and benefit eligibility;...

  • Patient Service Rep

    1 month ago

    Norfolk, United States Bon Secours Mercy Health Full time

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.**JOB SUMMARY:**The Patient Services Representative will serve as the main point of contact for all patients and the community. This position...

  • Patient Service Rep

    1 month ago

    Norfolk, United States Bon Secours Full time

    Thank you for considering a career at Bon Secours!Scheduled Weekly Hours:40Work Shift: Days (United States of America)JOB SUMMARY:The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining...

  • Patient Service Rep

    1 month ago

    Norfolk, United States Bon Secours Mercy Health Full time

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **JOB SUMMARY:** The Patient Services Representative will serve as the main point of contact for all patients and the community. This...

  • Registered Nurse

    1 month ago

    Norfolk, United States Patient First Full time

    Patient First is accepting applications for Registered Nurse in the Virginia Beach, Hampton, and Newport News, and Chesapeake, Virginia areas. Patient First provides a friendly work environment that promotes a team oriented philosophy. Nurses with all levels of education (e.g., Diploma, Associate, Bachelor's) are encouraged to apply. The responsibilities...

  • Registered Nurse

    2 months ago

    Norfolk, United States Patient First Full time

    Patient First is accepting applications for Registered Nurse in the Virginia Beach, Hampton, and Newport News, and Chesapeake, Virginia areas. Patient First provides a friendly work environment that promotes a team oriented philosophy. Nurses with all levels of education (e.g., Diploma, Associate, Bachelor’s) are encouraged to apply. The...

  • Healthcare Professional

    4 weeks ago

    Norfolk, Virginia, United States Patient First Full time

    At Patient First, we are seeking a skilled Nurse to join our team in the Virginia Beach, Hampton, and Newport News areas. As a healthcare professional, you will be responsible for providing quality nursing care and generating a warm and friendly atmosphere for patients and employees.The key responsibilities of this role include:Implementing Patient First's...

  • Patient Services Coordinator

    1 month ago

    Norfolk, Virginia, United States Virginia Oncology Associates Full time

    Job Summary Virginia Oncology Associates, a leading cancer care and blood disorders organization, is seeking a highly organized and detail-oriented Patient Services Coordinator to support our Norfolk office. Key Responsibilities: • Greet patients and visitors in a professional and courteous manner • Check in patients and notify clinical staff of...

  • Patient Service Representative

    1 month ago

    Norfolk, Virginia, United States Bon Secours Full time

    Job Summary:The Patient Services Representative plays a vital role in ensuring a positive patient experience. This individual will serve as the primary point of contact for patients and the community, handling patient referrals, registrations, and medical records with accuracy and efficiency. Additionally, the Patient Services Representative will schedule...

  • Patient Services Coordinator

    3 months ago

    Norfolk, United States Sentara Healthcare Full time

    City/StateNorfolk, VAOverviewWork ShiftFirst (Days) (United States of America)Sentara Health is currently seeking a Patient Services Coordinator at our Sentara Norfolk General Hospital in Norfolk, Virginia. Hours/Shift: Full-Time DaysSentara Benefits: We are setting the standard for medical excellence within a vibrant, creative, and highly productive...

  • Patient Services Coordinator

    4 weeks ago

    Norfolk, Virginia, United States Sentara Full time

    Job SummaryWe are seeking a skilled Patient Services Coordinator to join our team at Sentara Norfolk General Hospital in Norfolk, Virginia. As a Patient Services Coordinator, you will play a vital role in ensuring maximum reimbursement and reducing denials related to incomplete insurance information and/or authorization.Key Responsibilities:Coordinate...

  • Patient Services Coordinator

    1 month ago

    Norfolk, Virginia, United States US Oncology Network-wide Career Opportunities Full time

    OverviewUS Oncology Network-wide Career Opportunities is seeking a highly organized and detail-oriented Patient Services Coordinator to support our office in Norfolk. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clinic.ResponsibilitiesProvide exceptional patient care by greeting patients and visitors in a...

  • Patient Services Coordinator

    3 months ago

    Norfolk, United States Sentara Healthcare Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently seeking a Patient Services Coordinator at our Sentara Norfolk General Hospital in Norfolk, Virginia. Hours/Shift: Full-Time Days Sentara Benefits: We are setting the standard for medical excellence within a vibrant, creative, and highly productive...

  • Patient Services Coordinator

    3 months ago

    Norfolk, United States Sentara Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently seeking a Patient Services Coordinator at our Sentara Norfolk General Hospital in Norfolk, Virginia. Hours/Shift: Full-Time Days SentaraBenefits: We are setting the standard for medical excellence within a vibrant, creative, and highly productive...