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Region Operation Manager

4 months ago

Baltimore, United States Painters Supply & Equipment Full time

The Region Operation Manager is responsible for making sure each store in the region runs smoothly, cleanly and in compliance with company standards. The Region Operations Manager accomplishes this by implementing best operational practices by utilizing SOP's across the region. This position also manages the Regional Warehouse team.

Requirements

ESSENTIAL DUTIES: Works closely with the Regional Business Manager to ensure effective operation of stores in accordance with specific location performance standards as set by Company policy. Oversees daily operations of 8-10 store locations in the MidAtlantic Region. Manages the Baltimore warehouse team and associated daily activities. Coordinates weekly inventory transfers between the warehouse and branch locations. Coordinates regular inventory reviews to ensure proper stocking levels and inventory accuracy. Monitor operations to optimize performance potential. Control expenses, remaining within budget, and maintain required records/documentation and submit required reports, documentation, and summaries within given deadlines as required by management. Ensure that Store Managers train and cross train personnel in their duties utilizing Company training aides including Company recommended programs. Assist in interviewing and developing store personnel as needed. Ensure staffing levels and employee schedules are determined and implemented accordingly. Implement bi-monthly Store Audits. Direct and guide reporting managers in the performance of their job duties. Identify potential problems and work through with sales support network. Conduct self in professional manner to ensure customers' quality and service expectations are met. Give immediate attention to customer comments and complaints and mediate to resolution. Complete the appropriate nonconformance or corrective action form and forward accordingly. Monitor safety standards to ensure compliance with Company and Governmental regulations. Monitor and ensure the implementation and compliance with Company security standards including opening/closing store, truck security inspection, etc.

QUALIFICATIONS AND SKILLS 5+ years' experience in inventory, distribution and operational procedures. Bachelor's Degree preferred. In-depth understanding of distribution workplaces. Excellent written and verbal communication skills. Efficient in Microsoft office products; Excel, and Word

PHYSICAL REQUIREMENTS: Sitting, standing, bending, lifting of files and catalogs. Lifting up to 50-pounds, occasional 100-pounds. Computer work will be approximately 25% of your time.

TRAINING: Attend various seminars and training as required.

OTHER REQUIREMENTS:

Ability to work all scheduled hours as needed. If usage of employee's own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law including commercial drivers license if required. Must have acceptable driving record from State Motor Vehicle Bureau. Overnight travel may be required on an occasional basis. #J-18808-Ljbffr