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Regional Director of Drayage Operations

2 months ago

Baltimore, Maryland, United States CS Recruiting Full time

Job Title: Regional Director of Drayage Operations

Job Summary:

CS Recruiting is seeking a highly organized and proactive Regional Director of Drayage Operations to oversee the daily operations of our client's terminals. This role requires strong leadership, excellent multitasking abilities, and a deep understanding of operations management.

Key Responsibilities:

  • Oversee daily operations of the terminals to ensure on-time delivery with high levels of customer satisfaction.
  • Serve as the escalation point and relationship manager for customers, ensuring customer satisfaction.
  • Supervise and support a team of account managers, dispatchers, and other operational staff.
  • Handle high-level interactions with drivers.
  • Actively participate in new projects and terminal developments, bringing innovative solutions to operational challenges.
  • Manage the operations team, as well as oversee the hiring and training processes for employees within the operations team.
  • Maintain exceptional organizational skills, with the ability to multitask and be detail-oriented.
  • Anticipate and address operational issues before they become problems, implementing proactive solutions.
  • Travel to terminal locations, company hubs, client meetings, and industry events as needed.

Requirements:

  • Experience in operational leadership roles within the logistics industry, with a focus on drayage.
  • Strong understanding of drayage operations, logistics processes, and transportation management systems.
  • Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
  • Strategic thinker with a results-oriented mindset and a proactive approach to problem-solving.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing business priorities.
  • Willingness to travel frequently to attend trade shows, conferences, and client meetings as needed.
  • Proficiency in Google and Microsoft Office Suite.

What We Offer:

A competitive base salary and the opportunity to work with a leading logistics company.