![CarMax](https://media.trabajo.org/img/noimg.jpg)
Customer Specialist
2 months ago
6049 - Albany - 1860 Central Ave., Albany, New York, 12205
CarMax, the way your career should be
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do – Essential Responsibilities
Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate exceptional communication skills
Display confidence in self, the product and CarMax
Ability to build and maintain strong relationships
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
Balance the needs of the Customer and the business when making decisions
Seek to fully understand and meet Customer needs
Create win-win solutions to Customer issues
Get work done well, on time and follow the right process
Drive work processes and pay close attention to detail
Perform multiple duties in a high energy, fast-paced working environment
Read, interpret and transcribe data in order to maintain accurate records
Lift objects that weigh as much as 25 lbs.
Education and/or Experience
High School Diploma, or equivalent
Sales and customer service experience, in an area such as retail, preferred
Valid Driver’s License
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$16.90 - $35.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our
CarMax Benefits
website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .
#J-18808-Ljbffr
-
Customer Experience Specialist
3 months ago
Albany, United States Contractor In Charge Full time**Contractor In Charge** is actively seeking a hardworking **part-time Customer Experience Specialist** This dispatcher and customer service position works a **part-time nights and weekends schedule**, **approximately 20-25 hours per week.** within an assigned client's time zone. They earn a **competitive wage** of **$14/hour**, depending on experience. We...
-
Customer Service Specialist
3 months ago
Albany, United States AdaptHealth LLC Full timeJob Type Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients'...
-
Customer Service Specialist
1 week ago
Albany, United States AdaptHealth LLC Full timeAdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply,...
-
Customer Account Specialist
3 weeks ago
New Albany, United States TriMas Corporation Full timeTriMas Corporation Customer Account Specialist in New Albany, Ohio The Customer Account Specialist is the central point of contact for external Customers and the Rieke organization. They are the Voice of Rieke. The Specialist is self-motivated, self-directed and will excel at the responsibilities outlined below. The Customer Account Specialist takes the lead...
-
Customer Account Specialist
2 months ago
New Albany, United States TriMas Corporation Full timeLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) TriMas Corporation Customer Account Specialist in New Albany , Ohio The Customer Account Specialist is the central point of contact for external Customers and the...
-
Customer Service Specialist
1 week ago
Albany, New York, United States Empire Oral & Maxillofacial Surgery - Albany Full timePosition Overview:Customer Service Specialist - Full-Time Role (Monday - Friday, 8:30 AM - 5 PM) + Competitive Salary Range: $18 - $21 based on experience + Comprehensive Benefits PackageEmpire Oral & Maxillofacial Surgery - Albany is a dynamic and rapidly expanding practice seeking a dedicated Customer Service Specialist to enhance our exceptional team.Why...
-
Customer Service Specialist
3 days ago
Albany, New York, United States American Dental Partners Full timePosition OverviewReq ID: 94440 Supported Practice: American Dental Partners Category: Business Assistant Salary: $23.71 per hour Role Summary:Customer Service Specialist(Dental Receptionist) - On Site, Full Time Position(Monday - Friday 8:30am-5pm) +Salary range $18-$21 based upon experience + Benefits American Dental Partners is a dynamic and fast-paced...
-
Customer Service Specialist
1 week ago
Albany, New York, United States American Dental Partners Full timePosition OverviewReq ID: 94440 Supported Practice: American Dental Partners Category: Business Assistant Salary: $23.71 per hour Role Summary:Customer Service Specialist(Dental Receptionist) - On Site, Full Time Position (Monday - Friday 8:30am-5pm) +Salary range $18-$21 based upon experience + Benefits American Dental Partners is a dynamic and fast-paced...
-
Customer Service Specialist
3 days ago
Albany, New York, United States American Dental Partners Full timeJob Overview Position ID: 94440 Practice Supported: American Dental Partners Category: Administrative Support Location: Not Specified Compensation: $23.71 per hour Position Summary:Customer Service Specialist (Dental Receptionist) - On-Site, Full-Time Role (Monday - Friday 8:30am-5pm) +Salary range $18-$21 based on experience + Benefits American Dental...
-
Customer Service Specialist
3 days ago
Albany, New York, United States American Dental Partners Full timePosition OverviewReq ID: 94440 Supported Practice: American Dental Partners Category: Business Assistant Location: Albany, NY Salary: $23.71 per hour Role Summary:Customer Service Specialist(Dental Receptionist) - On Site, Full Time Position (Monday - Friday 8:30am-5pm) +Salary range $18-$21 based upon experience + Benefits American Dental Partners is a...
-
Automotive Customer Service Specialist
1 week ago
Albany, Georgia, United States Fivestarhyundaialbany Full timeAttention Automotive Customer Service SpecialistsThe Fivestarhyundaialbany is seeking skilled Automotive Customer Service Specialists for our service departments.What We Provide:Competitive CompensationAward-Winning Service CentersModern FacilitiesPerformance Bonuses and IncentivesQualifications Required:At least 2 Years of Experience as an Automotive...
-
Customer Solutions Specialist
2 days ago
Albany, New York, United States Viably LLC Full timeJoin a Pioneering Company in Environmental SolutionsBecome a vital member of a forward-thinking and enthusiastic team at Viably, where we are dedicated to transforming industrial waste management and recycling practices throughout North America. Our mission is to equip our clients with innovative technologies that foster both business advancement and...
-
Customer Care Specialist
3 months ago
Albany, United States Actito Full timeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryType**Job** **Customer Care Specialist** **Temps plein // Barcelona** Afin de renforcer notre quipe Customer Delivery en charge dassurer le succs de nos clients dans leur usage des solutions ACTITO (web marketing et...
-
Automotive Customer Service Specialist
1 week ago
Albany, California, United States Albany Subaru Full timeAutomotive Customer Service SpecialistIf you have a passion for automobiles, enjoy engaging with customers, and thrive in a sales environment, we invite you to consider joining our team.The Automotive Customer Service Specialist plays a crucial role in achieving vehicle sales objectives through effective leadership and management of the sales team. This...
-
Customer Account Specialist
3 months ago
New Albany, United States TriMas Corporation Full timeCustomer Account Specialist Company: Rieke LLC Primary Location: 8200 Innovation Campus Way West, New Albany, OH 43054 USA Employment Type: Salaried | Full-Time Function: Customer Service Equal Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities The Customer Account Specialist is the central point of contact...
-
Customer Account Specialist
2 months ago
New Albany, United States TriMas Corporation Full timeCustomer Account Specialist Company:Rieke LLC Primary Location:8200 Innovation Campus Way West, New Albany, OH 43054 USA Employment Type: Salaried | Full-Time Function:Customer Service Equal Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities The Customer Account Specialist is the central point of contact forexternal...
-
Customer Care Specialist
2 months ago
Albany, United States Amenitiz Full time**Customer Care Specialist (Italian)** * Permanent contract * Barcelona **Job description** We created Amenitiz because we believe technology is the key to making success and profitability accessible to every hotelier in the world - whether they are in the heart of Paris or the Uyuni Salt Flats in Bolivia. Our mission is to build an all-in-one platform to...
-
Customer Specialist
3 months ago
Albany, United States CarMax Full time6049 - Albany - 1860 Central Ave., Albany, New York, 12205CarMax, the way your career should be! About this jobAs a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating...
-
Automotive Customer Service Specialist
1 week ago
Albany, Georgia, United States Albany Chrysler Dodge Jeep Ram Full timeAttention Automotive Customer Service SpecialistsAlbany Chrysler Dodge Jeep Ram is Seeking Skilled Automotive Customer Service SpecialistsJoin our team and discover our competitive Signing Bonus for Experienced AdvisorsWe Provide: Top-tier CompensationAward-winning Service CentersModern FacilitiesPerformance Bonuses and IncentivesRequirements Include: At...
-
Customer Experience Specialist
2 months ago
Albany, United States Larioja Full time* Customer Experience Specialist **Customer Experience Specialist Vilanova i la Geltr (Barcelona)** * Ref: 2801039 * Vilanova i la Geltr (Barcelona) * Hace 8 horas Nueva! * 0 inscritos Jornada Completa - Contrato sin especificar - Retribucin sin especificar - No se requiere experiencia Empresa **IMAN TEMPORING ETT, S.L.** IMAN TEMPORING ETT, S.L. *...