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Manager HR Business Partner

3 months ago

Myrtle Beach, United States Hilton Grand Vacations Full time
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here's why you will love it here:

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more
What will I be doing?

The Manager Human Resources (HR) Business Operations provides coaching and advice to site Leadership as well as Team Members. They build effective partnerships on all levels of the organization, act as a trusted advisor to their clients (Regional Site Leaders) and teams, and successfully implement programs that drive their clients' organizational results. Key skills and abilities include daily coaching, influencing, leading, facilitating, presenting, communicating, process developing, analyzing, and problem solving.
  • Supports the HR Business Partner and Team Member Relations leaders, and provides practical advice and coaching on manager/team member interactions that helps the leader manage. This is inclusive of addressing performance concerns, managing through conflict, coaching on effective communication, creating and maintaining a healthy culture and advising on effective team meetings.
  • Supports internal clients' goals alongside the organization's goals; integrates all needs and shares these objectives, driving daily/short term objectives.
  • Serves as the advisor to both the clients and Centers of Excellence (COE's), balancing organization needs, legal framework, and people need to meet short term organizational goals, finds effective solutions, and provides honest and neutral feedback. Stays updated on legal matters, rules, and regulations as it relates to the client and HR business. Continually understands the challenges and needs of the business.
  • Supports and advises with COE teams to deliver products needed to fit client objectives
  • Balances the needs of the team with the needs of the org. Advocates for the collective and individual needs of the team for day to day development, rewards, succession, promotion opportunities and conducive work environment. Provides in the moment mentoring for leaders and managers on how to coach/document for performance. Supports the TMR team in investigations when vital. Provides confidential, career and personal development advice to Team Members when appropriate.
  • Responds to ethics or values issues as an ambassador for the company.
  • Responds to Law Enforcement/ Agency requests (subpoenas, arrests, etc)
  • In conjunction with the Sr. HR Business Operations Partner, serves as a main point of contact for all site based business needs.
  • Acts as the client relationship manager between the business management team and the @YourService team.
  • Ensures HR processes are efficient and optimized, which requires tracking, monitoring, and continuously improving. Partners with Corporate resources, HR @YourService team to deliver high-touch HR service to clients and Team Members (i.e. provides situation content and knowledge of business to @YourService Team). Gives and receives honest feedback from clients and to peers about HR processes.
What are we looking for?

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • High School Diploma or equivalent /GED
  • 3 years in HR management working within a variety of functions including leadership coaching
  • Outstanding communication, problem solving, and interpersonal skills.
  • Proven leadership and advising skills with high level clients.
  • Experience defining and using business metrics to accomplish and measure initiatives
  • Experience managing/ practicing HR in a fast-paced environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Bachelor's degree
  • PHR/SPHR
  • 3-5 years working within a similar advising or OD function.
  • 5 years operational experience (managing an operation; responsible for driving sales, marketing, P&L) a plus.
  • Timeshare experience


HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.