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Bilingual Career Development Specialist

4 months ago


Reading, United States EDSI Solutions Full time

Overview:

Salary $43,000 year

Scope of Position
Provide case management and career counseling to customers. Provide
support and assistance in all areas related to gaining and/or retaining employment and career
advancement.

Responsibilities:

Essential Functions

  • Provide individualized assessment of work, family and personal development needs and opportunities
  • Determine WIOA eligibility and accurately complete required documentation for
    enrollment
  • Build professional one-on-one working relationships with customers to assist in
    eliminating challenges that are hindrances to obtaining and retaining employment
  • Provide referrals to appropriate community service or social service agencies when needed
  • Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
  • Oversee customer activities and assist with workshop schedules
  • Create solutions to customer attendance problems
  • Maintain organized database of customers and keep detailed documentation of all contacts. Maintain customer files as specified by contractor.
  • Share information with appropriate staff and/or funding agencies
  • Provide consistent and comprehensive case management follow-up and retention services, ensuring that post placement contacts are made as required by specific contract, accommodating customer work schedules
  • Document all participant contacts and activities in case progress notes
  • Assist in the preparation of project reports as needed
  • Ensure that positive outcomes and goals are met as required by contract
  • Work with the team on implementing processes that increase customer engagement
  • Other opportunities as available



Qualifications:

Education and Experience Requirements

  • Career counseling experience
  • Ability to prioritize tasks and document visits and contacts
  • Demonstrated telephone, computer and written communication skills
  • Ability to maintain flexibility as needs of contract or contractor required
  • Associate's Degree or equivalent experience required
    Knowledge of Microsoft Office programs
  • Bilingual (Spanish) skills required