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Training Coordinator
4 months ago
Job Description
Job Description
Overview
SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.
Salary Range:
$16.82 per hour
Plan and coordinate the training and development activities of all staff.
Responsibilities
Conduct instructor led training sessions covering specified areas to include operations, customer service, safety, skills, technology, environmental compliance, systems and policies and procedures.
Conduct orientation sessions and arrange on-the-job training for new hires.
Evaluate on-the-job trainers’ performance and the effectiveness of training programs, providing recommendations for improvement.
Coach and evaluate all employees in proper customer service and job function skills.
Ensure employees at location complete all required training courses.
Conduct ongoing training and personal development classes for location specific staff members.
Work with management to analyze training needs and develop new programs or modify and improve existing programs.
Train others in techniques and skills for training and dealing with other employees.
Complete other duties as assigned
Qualifications
Excellent written and oral communication skills required (English).
Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) and Outlook required.
Two years experience facilitating technical and/or soft skills training, or a four year degree from accredited college or university in a related field.
Possess a valid driver license with a good driving record.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
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