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Product Quality Leader

4 months ago

Lewisville, United States Ericsson Full time
Join our Team

About this opportunity
As a part of establishing a Smart Factory within the U.S., we are now looking for a new Product Quality Leader to join our Team

This individual will execute E2E product and process quality leadership for the Lewisville factory site and be responsible for setting up and maintaining overall quality assurance, control processes, methods, and tools. As well as, look after the quality issues/tasks, improve performance, control risks & guarantee the factory output with the performance aligned with both, Ericsson and customer quality standards.

At Ericsson, we enable the full value of connectivity by crafting game-changing technology and services that are easy to use, embrace and scale, making our customers successful in a fully connected world. For more than 140 years, our point of view, technology, and people have changed the world: real turning points that have transformed lives, industries, and society.

What you will do
  • You will be the quality owner of the whole product lifecycle management.
  • Lead a multi-functional quality improvement team to fulfill defined and established quality plans. Ensure the implementation of product quality control and quality improvement
  • Empowers the product modernization projects by putting product & process quality high on the agenda.
  • A key member of NPITPI projects. Define quality targets. Provide technical information, consequence analysis, and possible solutions. Also supporting with producibility, reliability, and risk management input. Providing technical recommendations in each project millstone.
  • Chairman of the US 5G SMART Factory FRAG (Fault Rate Analysis Group) and representative of US factory to external FRAG with other factories and with Product Design Unit.
  • Carrying out the continuous yield analysis, claims & repair data analysis by using vital systems & tools.
  • Create and develop customer quality support process to have a quick & good response towards customer complaints or questions.
You will bring
  • Bachelor's Degree in engineering
  • 5+ years of quality management experience in manufacturing.
  • Experience in project management, preferred experience in telecommunication industry or in an electronics manufacturing environment
  • Solid working background and knowledge on quality management methods & tools (i.e. 6 Sigma, Lean Manufacturing, SPC, FMEA, etc.)
  • Solid experience in statistical analysis and data handling
  • Good communication and presentations skills.
  • Promote, understand, and strictly adhere to all safety, environmental, and quality guidelines without deviation.
  • Lead and present data analytics in an understandable way for both technical and non-technical audiences.
  • Initiative/Proactive ability, result-focused, critical thinking, and problem-solving ability
  • Leadership skills and team-oriented
  • Willingness to travel up to 5-10% internationally (Foreseeable future)
  • You might also have:
  • PMI certified Project Management Professional (PMP)
  • ASQ Certified Quality Engineer (CQE)
  • Six Sigma (Greenbelt or Blackbelt)


This role reports to the Head of Quality.

Why join Ericsson?

At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Lewisville (TX)

Job details: Internal Project Manager Supply