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Customer Service Specialist

5 months ago

Rogers, United States Mundo-Tech Inc Full time

**Be off work before 5:00 every day**

**Who We Are**

If the idea of a career in the aerospace industry excites you, you have come to the right place Mundo-Tech, Inc. is a fast-growing, award-winning manufacturer of fabricated tube assemblies for aerospace, defense, and commercial markets. To put it simply, we build tubes for things that fly. We have been in this industry for over 35 years and consider ourselves to have one of the best teams out there to work with.

**Your Work Schedule**

At Mundo-Tech, we value your work-life balance The Customer Service Specialist is a full-time role from 8:00 AM to 4:30 PM Monday - Friday.

**Who You Are**

* **Customer Oriented:** You know how to go above and beyond for our customers

* **Detail Oriented:** You have an eye for detail You value the accuracy of the data you input

* **Ego-less:** Team objectives are at the forefront of your mind. We all wear the hats that need wearing, which is what keeps us successful

**What You'll Do**

* **Purchase Order Entry:** Receive and enter all PO's into our ERP Software

* **Customer Relationship Management:** Build and maintain strong customer relationships

* **Contract Review:** Review new and updated customer contracts

**What You'll Need**

* **Experience:** 1+ years of customer service experience in a professional environment.

* **Education:** Higher education in Marketing, Business Management, or other related fields preferred

* **Microsoft Excel:** Experience and understanding in Microsoft Excel is required

* **Ethical Mindset:** Strong moral reasoning and a humble perspective

**What We Offer**

* **Salaried Wages:** Starting salary of between $32 - 40k, dependent on experience

* **Health, Dental, Vision and Supplemental Insurance Plans**

* **Paid Time Off:** You will earn 60 hours your first year, and 104 hours year two

* **401(k) Matching:** Up to 3.5% matching available

* **Ample Career Growth:** We are not done growing All departments are currently in growth phases. Now is the perfect time to begin your career with us

**Where You'll Work**

This position is located at our Rogers, AR facility. This position is primarily onsite, however we understand life happens We offer remote flexibility when you need to take care of a family member, have germs you don't want to spread, the weather is unsafe, or other needs arise.

**COVID-19**

* **Essential Business:** Mundo-Tech is an *essential business* that will remain operational through any government stay-at-home order.

* **No Vaccination Required**

* **Paid COVID-19 leave:** Paid leave is available when you need to get tested, test positive, and/or need to take care of a family member

**Equal Opportunity**

Mundo-Tech, Inc. is committed to non-discrimination in employment and other opportunities. Mundo-Tech, Inc. is an **equal opportunity employer**. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, and veteran status.

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