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MOHS Coordinator

1 month ago


Virginia Beach, United States Forefront Dermatology Full time

Overview The MOHS Coordinator schedules all MOHS procedures and assures that all appropriate clinical and insurance information is collected for the scheduled surgery, oversees requests to schedule from physicians internally and externally, and schedules the correct procedure according to the guidelines. The MOHS Coordinator performs clerical and administrative duties such as processing incoming faxes, answering phones, and scheduling all aspects of patients’ surgical procedures. Ensures patients' questions are answered prior to surgery. Responsibilities Schedule all MOHS, Standards, EDC’s, etc. Provide patients with pre-op instructions along with info sheet when applicable Schedule all delayed excisions and repairs Schedule emergent and add-on surgeries Ensure all surgical cases are scheduled in a timely manner in accordance with the provider’s directions Review clinical tasks including photos and pathology reports in order to grade tumors for accurate scheduling Review surgical schedules daily for accuracy Document completion of removal in EMA path log daily Take incoming calls daily and make necessary outbound calls Answer detailed questions regarding surgeries in addition to pre-op and post-op questions Manage all voicemails and incoming cases in a timely manner Handle requests for surgical codes for HMOs ensuring authorizations are in place Coordinate with outside offices (plastic surgery, ENT, Oculoplastics) to ensure smooth referral and surgical coordination. Create/document all scheduled surgeries in EMA tasks Maintain an organized cancellation list Handle inbound Mohs referrals from outside providers Additional Clerical Functions Audit Melanoma MIPS regarding Recalls to ensure they are completed in a timely manner Process incoming faxes when needed or in downtime Adhere to compliance and completion of compliance training. Create New Hire Bios with photos in Word for providers to view Distribute daily rendering and referring reports for all locations to ensure proper billing for cosmetic and medical appointments. Process all no-shows for the Medical Spa following proper protocols Assist in answering incoming backline calls when applicable Assist in triaging voicemail when needed Provide backup to front desk if needed for vacations, call-offs, or as needed Perform other related duties as assigned. Qualifications Education and Experience High School Diploma or equivalent 1-3 years of medical reception experience in dermatology is required. Knowledge, Skills, and Abilities Must be detail-oriented. Must have excellent communication skills and the ability to communicate effectively orally and in writing. Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change. Proficiency with Microsoft Word, Excel, and PowerPoint is required. Must be able to learn new software quickly. Must possess excellent leadership, organizational, and computer skills. Ability to work effectively and cooperatively with staff, patients, and providers. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team. Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness. Ability to maintain confidentiality of information. #J-18808-Ljbffr