Retail Operations Supervisor

2 weeks ago


Tulsa, United States Hudson Group Full time

Title:Retail Operations SupervisorLocation:Tulsa International Airport * A minimum of 1 year of Retail Supervisory experience

* Conducts store opening/closing/ shift change procedures

* Provides staff training

* Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits

* Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping

* Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager

* Ensures that staff report to work on time, dressed in clean full uniform, including nametags

* Ensures all sales associates are aware of daily sales targets

* Ensures customers are greeted promptly and served by knowledgeable, well-trained associates

* Demonstrates effective management of customer queuing

* Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes

* Ensures that all staff tardiness and absences are reported to management

* Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk

* Ensures that staff is aware of procedural changes and/or other latest memorandums

* Ensures that staff are offering an up-sell/add-on sale to each customer

* Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor

* Ensures all damaged goods are returned to the warehouse properly tagged

* Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)

* Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink

* Consults and helps plan daily activities with General Manager/ Operations Manager and other Supervisors; manages the activities of staff

* Provides supervision and support to store staff

* Works with on-site jobbers and sales representatives

* Approachable and interactive leadership qualities

* Ability to work in a fast-paced environment

* Good time-management skills and multi-tasking abilities

* Good problem-solving skills

* Ability to successfully clear a FBI fingerprint based criminal history records check

* Health & Well Being: Medical/Dental/Vision Insurance

* Paid Time Off

* Various Personal and Parental Leave Programs

* Universal Life Insurance

* Retirement Programs & Matching Employee Contributions: 401K & RRSP

* Employee Recognition & Anniversary Programs

* Training, Development, and Growth Opportunities

* Tuition Assistance & Scholarship Programs

Alternatively, you can apply to this job using your profile on one of the following sites:



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