Customer Service Representative

3 weeks ago


Harlan, United States Harlan Full time

POSITION:Customer Service Representative (CSR) As a Customer Service Representative (CSR), your primaryresponsibilities will be to answer phones and wait on customersat the counter at our company office. This will include but isnot limited to taking payments and accurately managing/balancinga cash drawer. TYPICAL DUTIES: Must be able to accurately manage/maintain a cash drawer andprocess payments. Interact with customers to provide and process informationin response to inquiries, concerns, and requests aboutproducts and services. Be able to work with telephone system, computer network, andcommon office equipment. Must be able to deal with customer complaints. Fill out forms and applications for services for customers. Perform a variety of clerical duties, including typing,filing, data entry by keyboard, etc. Keeping your work area neat and organized. SKILLS / REQUIREMENTS : Physically requires a mix of sitting and standing atworkstation and counter for 8 hours per day. This position works inside and occasionally lifting and/orcarrying such articles as computer printouts, notebooks,ledgers, small tools, etc. Job functions will include working with Microsoft Windowsbased environments. Knowledge using Microsoft Office is preferred. Technical knowledge of computers, email and Internetpreferred. Must be able topass a drug test. JOB TYPE: Full time position. New hires are subject to a 60-day trial evaluation. Harlan Community Television, Inc. is anEqual Opportunity Employer. We consider applicants withoutregard to race, color, religion, age, national origin, ancestry,ethnicity, gender, gender identity, gender expression, sexualorientation, marital status, veteran status, disability, geneticinformation, citizenship status, or membership in any othergroup protected by federal, state, or local law. #J-18808-Ljbffr



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