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Epic Systems I Analyst
1 month ago
Responsibilities
Are you ready to challenge the expected to deliver the extraordinary?
The Epic Systems Analyst I will be responsible for the collaboration/lead technical onsite assessment, troubleshooting, info gathering as needed. The Analyst will also utilize Epic print mapping for printers and workstations, test workstations and peripheral devices, using Epic software modules and executing Epic test scripts to ensure printing queues are created, printers are mapped correctly, and peripheral devices are working as expected.
The Journeys and Adventures that Await
I&T support of 1 to 2 Epic modules and other related applications
70% of time dedicated to daily operational support and quarterly system updates
10% of time dedicated to projects which includes supporting system enhancements/new features, enhanced workflow design, and optimization
Participates in additional projects as assigned by supervisor
Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction.
Collaborates with customers, vendors and other IT professionals to meet challenges and coordinate resources to achieve quality outcomes
Escalates problems and concerns to supervisors
Develops how-to documentation and workflows for end-users and fellow team members
Provides on-call support
Expected to pursue Epic certification in assigned modules within six months of hire
Qualifications
The Experiences You Bring
EDUCATION and / or CERTIFICATION/LICENSURE:
Bachelor’s Degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE:
Previous experience in an IT development or healthcare operational support role
Applications experience in either an application support or implementation role
Healthcare experience a plus but not required
PHYSICAL AND MENTAL DEMANDS:
Activities involve primarily sitting for prolonged periods of time with extensive work using computer keyboard and monitor.
Ability to process information and communicate data clearly and succinctly.
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