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Epic Interoperability Analyst I
2 months ago
Overview:
Position Highlights:
Position:
Epic Interoperability Analyst I
Location:
Hybrid
Full Time
Hours:
Monday-Friday, standard business hours
Travel:
In-office as necessary.
Benefits:
Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
$5,250 Tuition Reimbursement annually.
40 hours of paid volunteer time off.
A culture dedicated to Diversity, Equity, and Inclusion (DEI) and Social Impact.
12 Weeks of parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
401(k) Match
Profit-sharing program
Responsibilities:
What you will do:
Under the direct supervision of Epic leadership, the Epic Interoperability Analyst I will be accountable for:
- Providing IT support for 1 to 2 Epic modules and related applications.
- Dedicating 70% of time to daily operational support and quarterly system updates.
- Allocating 10% of time to projects, which include supporting system enhancements, new features, enhanced workflow design, and optimization.
- Collaborating with external Health Information Exchanges to establish and maintain connections for patient information sharing.
- Developing and implementing data mapping strategies to ensure accurate translation of healthcare data across various systems.
- Staying current with industry standards and best practices in healthcare interoperability.
- Working closely with IT teams to troubleshoot and resolve interoperability issues, ensuring smooth data flow between systems.
- Participating in additional projects as assigned by the supervisor.
- Collaborating effectively and efficiently as part of a team on assignments, while also being able to work independently on certain tasks.
- Coordinating with customers, vendors, and other IT professionals to address challenges and allocate resources to achieve quality outcomes.
- Escalating problems and concerns to supervisors.
- Developing how-to documentation and workflows for end-users and fellow team members.
- Providing on-call support.
- Expected to pursue Epic certification in assigned modules within six months of hire.
Qualifications:
Knowledge, Skills, & Abilities:
- Ability to support end-users and technical operations staff by providing excellent customer service.
- Skill in organizing, collecting, and analyzing complex data.
- Knowledge of healthcare processes and application system coordination, with the ability to work closely with operational counterparts for successful project delivery.
- Strong analytical, organizational, and problem-solving skills for process development and resolution of ongoing campaigns and population health initiatives.
- Ability to process information logically and suggest enhancements to Epic leaders and business counterparts.
- Ability to effectively escalate concerns or problems to leadership.
- Strong communication skills and the ability to interact with all levels of the organization.
Education, Certification & Experience:
- Bachelor's Degree from a four-year college or university; or four years of related experience and/or training; or an equivalent combination of education and experience.
- Experience with process improvements in a healthcare setting is required.
PHYSICAL AND MENTAL DEMANDS:
Activities involve primarily sitting for prolonged periods, with extensive work using a computer keyboard and monitor. Ability to process information and communicate data clearly and succinctly.
