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    6 days ago

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    6 days ago

    Phoenix, Arizona, United States Lead Health Full time

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  • Care Coordinator

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  • Care Coordinator

    3 months ago

    Phoenix, United States Anthem Family Dentist Full time

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Lead Care Coordinator

3 months ago

Phoenix, United States Barrow Brain & Spine Full time

Barrow Brain and Spine-DeerValley OfficeJOB TITLE: Lead Care Coordinator - Nikolay Martirosyan M.D., PhD.,Our World-Class Team Begins with YOUBarrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care and pain management. As a partner of Barrow Neurological Institute, the practice encompasses 32 neurosurgeons, 11 physiatrists and performs more than 11,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph's Hospital in Phoenix, Arizona and serves more than 31,000 patients per year.Do you have what it takes to be part of our World-Class team?At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.Job Information:Barrow Brain and Spine (BBS) is hiring a motivated Lead Care Coordinator to work in a growing outpatient clinic. We are a team of experience members who value a multi-disciplinary approach, working closely with many other healthcare professionals at BBS, as well as outside of BBS, to aid our patients in achieving the best possible outcomes. We place great value on providing a high quality of care for every patient through a comprehensive approach, including (but not limited to) pain management, physical therapy, neurosurgery, and DME. To achieve and maintain this high quality of care, we are seeking ambitious and dedicated individuals to join our clinical team. At BBS we place the highest importance on patient outcomes, clinic culture, employee growth and satisfaction, and a strong team mentality, and we are currently looking for a Lead Care Coordinator who is equally committed to these values. Our goal is to provide an environment in which all team members are valued, investing in personal and professional growth, all while maintaining great work/life balance. Physical & Working Conditions: Able to perform physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, fax machine, telephone, calculator, and other office equipment. Normal range of hearing and vision to record, prepare, and communicate appropriate reports. General Summary of Duties: The Lead Care Coordinator oversees the entire physician and clinical staff services to pursue a world class experience for the patient.Reports To: Practice Operations SupervisorSupervises: N/AFLSA Status: Non- ExemptESSENTIAL FUNCTIONS: Registers new patients in the electronic medical record (EMR) prior to scheduling the appointment that includes demographic and insurance information. Schedules appointments as needed. Oversees the daily workflow of physician's office. Provides direct support to physician and Care Coordinator as needed. Manages staff work schedules to reflect volume and operational need. Manages physician's personal, clinical, and surgical schedules. Ensure all appointments are reflected on the physician's Outlook and personal calendar. Manages physician's travel schedule and arrangements. Ensures proper medical reports are available to the physician prior to patient arrival. Triages telephone calls when Care Coordinator is not available. Obtains authorization from insurance carriers for surgeries in accordance with hospital guidelines. Schedules surgeries and outpatients testing. Maintains patients recalls. Coordinates referrals for patients through insurance and other physician offices. Trains new Care Coordinators on patient registration, scheduling, taking vitals, rooming patients, entering orders, using medical equipment and supplies, arranging referrals, and other clinical operations required for the daily clinic workflow. Prepares all billings in computerized system for processing. Codes office charges and sends coding information to coder within BBS required timeframes. Has working knowledge of ICD-10 and CPT coding. Completes disability and FMLA forms for patients. Participates in continuing education opportunities. Provides coverage to other positions as requested. Supports BBS Compliance program by attendance in annual training and following compliance guidelines. Acts as an ambassador of the BBS practice and their respective physician. Provides exemplary customer-service to patients, families, teammates, vendors and all other BBS visitors. Performs other duties as assigned.Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.EDUCATION: High School Diploma or GED required. Bachelor's degree a plus.EXPERIENCE: Two (2) years of experience in a medical setting required. REQUIREMENTS: Excellent verbal and written communication skills. Strong organizational skills and ability to prioritize. Passionate about creating a superior patient experience and fostering a culture of excellence.