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Customer Service Representative- Tampa

4 months ago

Tampa, United States Pool Troopers Full time
Customer Service Rep- Tampa $19/hr

Join Pool Troopers, a trusted leader in pool service since 1952. We're not just one of the nation's fastest-growing companies, we're also recognized for our award-winning culture (USA Today Top Workplaces 2024) and commitment to providing exceptional value (Bob Vila's Best Bang for the Buck).

We currently serve over 20,000 happy customers across Florida, Texas, South Carolina, Georgia, and Arizona. And with the backing of Shoreline Equity Partners, we're poised for even more exciting growth.

What this means for you: A stable career with a company on the rise, surrounded by a team that values your contribution.

We're looking for full-time Customer Service Reps to join our already amazing Team. APPLY NOW if:
  • You have experience speaking to customers telephonically to provide information about products and services, while updating electronic records simultaneously.
  • You are able to individually manage an investigation of customer concerns by coordinating and communicating with other departments, which include Managers, Teammates and Clients.
  • You have keyboard and listening skills.
  • You can keep your cool under any circumstance.
  • You are reliable and strong attendance history.
  • You bilingual- Spanish speaker not required but a PLUS
  • You are a good team player You come to work, you're professional and have a positive attitude.
Requirements
  • High School Diploma or GED
  • At least 3 years of experience in a call center environment
  • Keyboard typing skills with the ability to type and talk to customers simultaneously
  • Must be able to type 40-60 wpm
  • Ability to work a variety of shifts, if needed
Benefits
    • Competitive Pay starting at $19/hr
    • Medical, Dental & Vision Insurance
    • Flexible Spending Account
    • 401k with Match
    • Growth Opportunities
    • Paid Time-Off
    • Tuition Reimbursement
    • Life Insurance
    • Short & Long-Term Disability Insurance