Customer Service Support Rep- Onsite

3 weeks ago

Burlington, United States Laboratory Service Inc Full time

LabCorp is seeking aCustomer Service Support Representativeto join our team in Burlington, NC . This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representativewill provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. The schedule for the position will be a first shift Monday-Friday 8:00am to 5:00pm. Requirements High School Diploma or GED equivalent required Associate’s or Bachelor's degree highly desired Previous experience in a customer service role Experience working in a contact center/call center environment is preferred Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Bilingual in English and Spanish highly desirable Job Duties/Responsibilities Act a liaison between LabCorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting LabCorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today Benefits: All job offers will bebased on a candidate’s skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here . Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility . Formore information about how we collect and store your personal data, please see our Privacy Statement . #J-18808-Ljbffr

  • Customer Service Rep

    2 months ago

    Burlington, United States Domino's Pizza LLC Full time

    We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the...

  • Customer Service Rep PFS I

    2 weeks ago

    South Burlington, United States The University of Vermont Health Network Full time

    JOB DESCRIPTION: The Customer Service Rep (CSR) is the first contact for all incoming calls for patient inquiries made by external and internal customers related to self-pay balances. Activities include reviewing and responding to issues and requests regarding; registration, coding, billing, insurance, payment, budget plans, financial assistance, general...

  • Patient Services Rep Prn

    1 month ago

    Burlington, United States Cooper University Health Care Full time

    PATIENT SERVICES REP PRNDelran Township, Burlington, NJJob IDDiscover why Cooper University Health Care is the employer of choice in South Jersey.Must ensure quality patient scheduling, positive telephone etiquette and customersatisfaction in support of the mission of Cooper University Hospital.Serves as patient's non-clinical navigator during discharge...

  • Patient Services Rep Prn

    1 month ago

    Burlington, Vermont, United States Cooper University Health Care Full time

    PATIENT SERVICES REP PRNDelran Township, Burlington, NJJob IDDiscover why Cooper University Health Care is the employer of choice in South Jersey.Must ensure quality patient scheduling, positive telephone etiquette and customersatisfaction in support of the mission of Cooper University Hospital.Serves as patient's non-clinical navigator during discharge...

  • Customer Service Representative

    2 weeks ago

    Burlington, United States The University of Vermont Health Network Full time

    Employees may be eligible to begin telecommuting or remote work at the time of hire. If an employee resides locally to our physical office (South Burlington, VT) , we prefer they spend an orientation period at the office to get to know their leaders and other team members that are in the office. JOB DESCRIPTION: The Customer Service Rep (CSR) is the first...

  • Customer Service Rep

    2 weeks ago

    Burlington, United States Emerson Group Full time $21 - $23

    Job DescriptionJob DescriptionOur client is one of the largest logistics and warehousing providers in the country, providing high-value product transportation, wireless inventory-controlled warehousing, and household goods moving and storage. Company has several fleets including high-end auto transportation, fitness distribution, aerospace, heavy haul, and...

  • Customer Support Specialist

    6 days ago

    Burlington, Kansas, United States Pilot Freight Service Full time

    Customer Support SpecialistJob Category: Stations-Central Requisition Number: CUSTO004563Job OverviewPilot Freight Services is seeking a dedicated Customer Support Specialist for our operations. This role is crucial in ensuring our clients receive top-notch service.Position Summary:The Customer Support Specialist is tasked with managing incoming...

  • Customer Service Representative

    3 months ago

    Burlington, United States Amtraco Full time

    Job DescriptionJob DescriptionAMTRACO is a global holding company headquartered in Franksville, WI, that manages the shared services of HR, IT, and Finance for its operating units. The four distinct operating units owned by AMTRACO are:EPSI – a distribution company servicing the surface finishing industry with presence in all major global markets.STM – a...

  • Customer Service Representative

    4 hours ago

    Burlington, Kansas, United States Pilot Freight Service Full time

    Job SummaryPilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Chicago, IL. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and accurate communication with customers,...

  • Support Services Coordinator

    2 weeks ago

    Burlington, Kansas, United States Pilot Freight Service Full time

    Customer Service 2Job Category: Stations-Central Requisition Number: CUSTO004563Job OverviewPilot Freight Services is seeking a dedicated Customer Service 2 agent for our operations.Position Summary:The Customer Service 2 agent plays a crucial role in managing incoming calls and delivering outstanding customer support. Responsibilities include monitoring and...

  • Customer Service Representative

    3 weeks ago

    Burlington, United States Lavelle Industries Full time

    At Lavelle we believe in continued learning, visible problem solving and helping our employees grow. We offer a competitive salary and benefits package, including an on-site FREE health clinic, casual attire and/or uniforms, and paid vacation and holidays. Did we mention our aim is to "Stay in business forever and have fun!" We are an equal opportunity...

  • Customer Service Rep. I

    1 month ago

    Burlington, United States Aston Carter Full time

    Description: Work Shift/Schedule: 1st shift Monday - Friday 9:00 am - 6:00 pm Work Location: In-Office not remote + Handle outgoing and incoming calls from various accounts and other professionals + Respond to customer inquiries promptly + Maintain client relationships + Serves as a liaison between Labcorp and the clients/patients that we serve + Resolve...

  • Customer Service Representative

    23 hours ago

    Burlington, Kansas, United States Pilot Freight Service Full time

    About the Role:Pilot Freight Services is seeking a highly skilled Customer Service Representative to join our team at our Milwaukee Station in Oak Creek, WI.Job Summary:We are looking for a detail-oriented and customer-focused individual to provide exceptional service to our customers, cartage agents, and internal stakeholders. The successful candidate will...

  • Customer Service Support Representative

    2 weeks ago

    Burlington, United States LabCorp Full time

    LabCorp is seeking a Customer Service Support Representative to join our team in Burlington, NC. This position will be in the office in Burlington, NC. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support...

  • Customer Service Support Representative

    2 weeks ago

    Burlington, United States LabCorp Full time

    LabCorp is seeking a Customer Service Support Representative to join our team in Burlington, NC. This position will be in the office in Burlington, NC. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support...

  • Customer Service Support Representative

    2 weeks ago

    Burlington, United States Labcorp Full time

    LabCorp is seeking a Customer Service Support Representative to join our team in Burlington, NC . This position will be in the office in Burlington, NC. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support...

  • Customer Service 2

    2 weeks ago

    Burlington, United States Pilot Freight Service Full time

    ** Customer Service 2** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO004563 Showing 1 location **Job Details** **Description** **Pilot Freight Services seeks a full time Customer Service 2 agent for our Indianapolis IN location.** **JOB SUMMARY:** The Customer Service 2 is responsible for answering incoming calls and providing...

  • Customer Service 2

    3 months ago

    Burlington, United States Pilot Freight Service Full time

    ** Customer Service 2** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO004563 Showing 1 location **Job Details** **Description** **Pilot Freight Services seeks a full time Customer Service 2 agent for our Indianapolis IN location.** **JOB SUMMARY:** The Customer Service 2 is responsible for answering incoming calls and providing...

  • Customer Service 1

    3 weeks ago

    Burlington, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO004213 Showing 1 location **Job Details** **Description** Pilot Freight Services is seeking a **Customer Service Representative** for our **Milwaukee Station,** located in Oak Creek, WI**.** The hours for this position are **Monday through Friday, 8am - 5pm** ...

  • Customer Service 1

    2 months ago

    Burlington, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO004213 Showing 1 location **Job Details** **Description** Pilot Freight Services is seeking a **Customer Service Representative** for our **Milwaukee Station,** located in Oak Creek, WI**.** The hours for this position are **Monday through Friday, 8am - 5pm** ...