Customer Service Representative
3 months ago
JOB DESCRIPTION:
The Customer Service Rep (CSR) is the first contact for all incoming calls for patient inquiries made by external and internal customers related to self-pay balances. Activities include reviewing and responding to issues and requests regarding; registration, coding, billing, insurance, payment, budget plans, financial assistance, general account questions and collections. The CSR acts as a liaison between patients and the UVM Health Network's Hospital and Professional billing teams, medical groups, other support customers, insurance companies and attorneys to resolve patient related issues. The CSR will review and educate patients and customers regarding benefit coverage issues, referral management, claims administration and billing concerns. The CSR will initiate calls to self-pay patients to review and determine appropriate payment terms and/or financial options to resolve the account. The CSR must be able to function well under pressure and high levels of stress in a fast paced contact center environment.
EDUCATION:
Associate's degree required or a combination of education and experience may be substituted.
EXPERIENCE:
Three years Customer Service, Registration, billing or collection experience preferred. A CSR needs good listening and interviewing skills to determine what the issue/concern is with a demonstrated ability to remain professional at all times while dealing with complex billing issues and often times frustrated patients.
-
Customer Service Representative
4 weeks ago
Burlington, Vermont, United States Domino's Full timeCustomer Service RepresentativeAt Domino's Pizza, we're looking for a customer-focused individual to join our team. As a Customer Service Representative, you'll be the face of our brand, providing exceptional service to our customers.Key Responsibilities:Answering customer calls and resolving issues in a timely and professional mannerProviding product...
-
Customer Service Representative
1 month ago
Burlington, Iowa, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders,...
-
Customer Service Representative
2 months ago
Burlington, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
-
Customer Service Representative
4 weeks ago
Burlington, Vermont, United States Community Bank System Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Community Bank System, Inc. (CBSI). As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences to our customers on the banking floor.Key Responsibilities:Provide quality customer service and a positive banking...
-
Customer Service Representative
4 weeks ago
Burlington, Kentucky, United States Adecco USA Full timeAdecco USA is seeking a Customer Service Representative to assist with processing new KY Drivers Licenses / Real ID in Burlington, KY. The ideal candidate will have a proven record of excellent customer service skills, exceptional organizational skills, and the ability to work within a team environment.Responsibilities:Provide exceptional customer service to...
-
Customer Service Representative
4 weeks ago
Burlington, North Carolina, United States Charter Senior Living Full timeWe are seeking a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service through phone, email, and in-person interactions.Process...
-
Customer Service Representative
4 months ago
Burlington, United States Domino's Pizza LLC Full timeCustomer Service Representative (CSR) Customer Service Representative:3424 Roosevelt HWY Colcherster VT 05446 The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Daily Routine: Greet...
-
Customer Service Representative
1 week ago
Burlington, United States MedTeam Staffing Full timeThis is a contract job opportunity Position: Customer Service Representative 0295 Location: Burlington NC Schedule: 8AM-5PM M-F Projected duration: 6 months + potential for perm Job code: CVDJP00030295 Benefits are available Answering client callsPull priority samplesCalling clients on test samples that cannot be completedLooking for someone who might have a...
-
Customer Service Representative
4 weeks ago
Burlington, Vermont, United States Vermont Federal Credit Union Full timeStart Your Career with Vermont Federal Credit UnionWe are seeking a friendly and self-motivated individual to join our team as a Teller Representative. As a Teller Representative, you will be responsible for delivering exceptional customer service through accurately and efficiently performing routine transactions, such as deposits, withdrawals, and loan...
-
Customer Service Representative
1 month ago
Burlington, Vermont, United States Northwest Premier Investments Full timeJob Summary:The Customer Service Representative will be responsible for providing exceptional customer service and ensuring a positive experience for guests. This role involves working in a fast-paced environment, handling phone and online orders, and maintaining a clean and organized workspace.Key Responsibilities:Provide excellent customer service and...
-
Customer Service Representative
4 weeks ago
Burlington, North Carolina, United States Food Lion Full timeJob Summary:Food Lion is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.Key Responsibilities:Provide prompt,...
-
Customer Service Representative
1 month ago
Burlington, Massachusetts, United States Arlington Coal & Lumber Co Full timeJob SummaryArlington Coal & Lumber Co is seeking a skilled Customer Service Representative to provide exceptional customer experiences and maintain a well-organized store environment.Key ResponsibilitiesProvide excellent customer service and support to retail and contractor customersProcess transactions accurately and maintain inventory levelsAssist with...
-
Customer Service Representative
4 weeks ago
Burlington, Vermont, United States Citizens Financial Group, Inc. Full timeAbout the Role:Citizens Financial Group, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide personalized service to customers,...
-
Customer Service Representative
4 weeks ago
Burlington, Vermont, United States Window World Full timeAt Window World, we're seeking a highly motivated Customer Service Representative to join our team in providing exceptional customer experiences.The ideal candidate will possess excellent communication skills, a customer-first mentality, and the ability to work in a fast-paced environment.Responsibilities include:Managing a high volume of inbound and...
-
Customer Service Representative
3 weeks ago
South Burlington, United States HEICO Full timeOverview of the Position: Processes all customer requests to include answering calls and emails. Provides weekly status reports to customers as needed. Works with Production and Customer Service Manager on expediting Priority Customers concerns issues and requests. Essential Duties and Responsibilities: Timely respond to customer inquiries, notify...
-
Service Representative
4 weeks ago
South Burlington, Vermont, United States Vermont Tire and Service Full timeWe are seeking a skilled Service Representative to provide exceptional customer service and sales support in our service department. Key responsibilities include:Key Responsibilities:Assisting customers with their service needs and providing solutions to meet their requirementsDeveloping and maintaining strong relationships with customers to ensure their...
-
Customer Service Representative Sr
4 weeks ago
Burlington, Vermont, United States Enterprise Holdings Full timeJob SummaryEnterprise Holdings is seeking a Customer Assistance Representative Sr to provide exceptional customer service and support to internal and external customers. This role involves assisting customers with their rental needs, providing administrative support, and acting as a rental backup in a large home city branch or airport location.Key...
-
Customer Service Representative
4 weeks ago
Burlington, Iowa, United States Circle K Stores, Inc. Full timeCustomer Service Representative OpportunityWe are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. This role involves providing excellent customer service and support to our customers.Key Responsibilities:Providing customer service and support to customersWorking in a fast-paced retail environmentBeing flexible with...
-
Customer Service Representative II
4 weeks ago
Burlington, Massachusetts, United States Sekisui Diagnostics, LLC Full timeAbout the Role:SEKISUI Diagnostics, a leader in in vitro diagnostics, is seeking an experienced Customer Service Representative II to provide exceptional support to our customers and internal teams. In this fast-paced role, you will work directly with our customers and internal teams to ensure the smooth delivery of our diagnostic products to our customers...
-
Customer Service Representative
4 weeks ago
South Burlington, Vermont, United States Hannaford Supermarkets Full timeJob SummaryHannaford Supermarkets is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.Key ResponsibilitiesProvide outstanding customer service,...