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Business Partner Operations Manager

4 months ago

Phoenix, United States Hudson Group Full time
Grow With Us

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What we will offer you:

  • Competitive Salary of: $60,000 to $66,000 annually
  • Daily Pay- Get your money as you earn it
  • Hudson PerkSpot Discount
  • 20% Hudson Employee Discount
  • 50% Hudson Food and Beverage Discount
  • PTO
  • Personal and Parental Leave Programs
  • Medical, Dental & Vision Insurance
  • Company Paid Life Insurance
  • Employee Recognition Programs
  • Advancement and Growth Opportunities
  • On-going Training & Development
This Business Partner Operations Manager Job Is For You, If You Enjoy:
  • The Business Partner Manager is responsible the day-to-day responsibilities for stores in an airport assigned to the ACDBE joint venture partner(s).
  • Work along with the General Manager of the Hudson Group retail locations at their respective locations and reports directly to the ACDBE joint venture partner(s) and acts as a liaison between the joint venture partners and airport management hiring staff, scheduling and providing disciplinary procedures regarding staff for ACDBE joint venture managed stores.
  • Ensuring the operation's profitability; communicating day to day operational information to the joint venture partner(s). This is done by sending weekly reports or other pertinent information regarding sales and profitability of the operation.
  • Working at the Phoenix Sky Harbor International Airport
Your Team is counting on you as a Business Partner Operations Manager to:
  • Provide flexibility to work any shift, any day of the week, including weekends & holidays
  • Work a full-time schedule
Business Partner Operations Manager Job Responsibilities:
  • Manages store inventory, ensuring stock is maintained at appropriate levels
  • Orders books and other bookstore merchandise- EDI transmission &/or Phone or Fax
  • Pulls and processes product returns (identify appropriate titles)
  • Controls payroll and expense through maximizing staff productivity, properly and efficiently allocating labor, and by monitoring monthly store expenditures against budget.
  • Understands and uses monthly financial reports and stock ledgers to monitor and control expenses, improve profit margins, and control inventory levels.
  • Protects company assets by ensuring that all policies and procedures are consistently enforced and adhered to by staff and suppliers.
  • Minimizes inventory shrink through regular physical inspections;
  • Ensures that consistent excellent customer service is delivered by knowledgeable and professionally trained associates.
  • Works closely with merchandising department and regional merchandise manager in implementing corporate and local merchandising initiatives.
  • Processes product into the inventory management system to ensure system accuracy.
  • Merchandises store to focus on key titles and maximize sales potential - execute basic tenets of store merchandising policy (including promotional compliance)
  • Participates in staff hiring process, conducting interviews and identifying potential booksellers
  • Trains staff to ensure that they can perform all required tasks
  • Supervises staff to ensure all duties are performed, delegates task and follows up to insure proper and timely completion
  • In addition to individual store responsibilities for the ACDBE location, the Business Partner Manager may be responsible for other stores under the General Manager of the venture.
Required Qualifications:
  • High School Graduate or equivalent; Associates degree or above preferred.
  • 3-5 years of retail store management experience. Multi-store management experience required for multi-store location
  • Strong leadership qualities and organizational skills.
  • Good analytical business thought processes and problem-solving skills.
  • Able to coordinate multiple tasks and projects.
  • Excellent time management skills and attention to detail.
  • Effective interpersonal skills when dealing with customers, subordinates, peers, landlords, suppliers, and superiors.
  • Flexibility to work periodic long and/or irregular hours, weekends, and holidays.
  • Fluent computer skills in Microsoft Office, Word and Excel.
  • Plans and executes daily operation of stores with General Manager; Leads/ Operation Managers, Supervisors and staff.
  • Provides enthusiastic, positive reinforcement and guidance to store staff.
  • Delivers/receives information to/from corporate office/staff.
  • Monitors suppliers' activities.
  • Ensures all associates adhere to the Traveler's Best Friend behaviors.


Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
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