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Business Operations Partner

2 months ago


Phoenix, Arizona, United States ACV Auctions Full time
About the Role

We are seeking a highly skilled Business Operations Partner to join our team at ACV Auctions. As a key member of our People Operations team, you will play a critical role in supporting our business leaders and teammates to drive a culture of diversity, equity, and inclusion.

Key Responsibilities
  • Support Business Leaders: Partner closely with business leaders to improve work relationships, build morale, and increase productivity and retention.
  • Drive Culture Initiatives: Collaborate with business leaders and teammates to drive a culture of diversity, equity, and inclusion.
  • Performance Management: Partner with business leaders on performance matters and monitor progress by coaching managers and teammates.
  • Process Improvement: Recommend new approaches, policies, and procedures to continually improve efficiency of the department and services performed.
  • Compliance and Risk Management: Identify and provide solutions to address non-compliance and potential liability in all areas of People Operations.
  • Teammate Experience: Identify and help develop and execute best practices that are aligned to meeting the needs of the business and improving teammate experience.
  • HRIS and Data Analysis: Process changes and maintain records in HRIS. Utilize systems to gather and distill data as necessary and process transactions.
  • Recruitment and Talent Acquisition: Understand the staffing needs and partner with the Talent Acquisition team to develop and execute effective recruitment strategies.
  • Onboarding and Career Development: Partner with managers on creating effective onboarding plans, succession planning, promotions, teammate development, and career pathing.
  • Reporting and Analytics: Partner with managers to ensure accountability through reporting on achievements to KPIs and data analysis on the performance of their teams.
  • Organizational Design: Consult with managers on the organizational design of their teams and departments.
Requirements
  • Education: Minimum – Bachelor's degree in a related discipline.
  • Experience: 5 years' human resources or related experience.
  • Skills: Demonstrated proficiency using G-Suite, Microsoft Office products, and HRIS platforms. Ability to maintain a high degree of confidentiality. Demonstrated organizational and administrative skills, attention to detail, and follow-up skills.
  • Certifications: PHR and/or SHRM-CP Certification preferred.
  • Work Environment: Ability to work in an office or remote office environment for the majority of the time. Able to sit or stand to perform duties at a computer or related office equipment for the majority of the workday. Able to lift, push, pull, or move items weighing up to 25 lbs. for various office needs.