Administrative Assistant

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:Job Family:SCAJob Qualifications:Skills:Calendar Management, Communication, Customer Service, Microsoft Office, Office AdministrationCertifications:Experience:3 + years of related experienceUS Citizenship Required:YesJob Description:Discover a career that is challenging, impactful, and mission critical. Join our team as an Administrative Assistant IIIand make an impact on our customer. While you help us advance the mission, we’ll help advance your career.HOW AN ADMINISTRATIVE ASSISTANT III WILL MAKE AN IMPACT:This requirement is for our call center team which also reviews all applicant files and is a team of 6 within the Branch. We are all located in the same office in the WMAThe call center/file review team member operates within a team environment while working independently to achieve division goalsAs a representative of the sponsor organization, professionalism and discretion is required at all timesVerbal and written communication skills are critical as the team member will have frequent interaction with several business partners and applicantsMust have the capability of to learn new tools and applications that are applicable to the position and the competency to troubleshoot if necessaryTraining will be provided for all new team membersWill be given and will need to give specific training for their daily work duties to new officers in the same positionWill need to complete all mandatory organization training in order to gain access to perform job dutiesAll team members are required to take any mandated sponsor organization trainingOnce the AA demonstrates competency and expertise, it is expected that the AA will train new team members coming onboardOn average, within 2 months the AA should be comfortable with our applicationsVault access will be granted in order to open or close the vault when necessaryThis team ensures the files are reviewed quickly, accurately, and do not sit-ability to professionally answer calls, email, notes, ability to accurately update the Recruitment Center tracking database with accurate and timely milestonesThe applicant files are divided equally among the six team membersEnsure that an applicant file is complete once a COE has been accepted and moves forward in the processThe AA will initiate calls to applicants to retrieve information for applicationsOn average, each team member will receive 10-15 files a week and it is expected that the files will be reviewed within 7 business days of being receivedQuotas are driven from our business partners to ensure they meet their numbers for new employeesMust be able to answer applicant questions, troubleshoot, and make follow up calls while reviewing files throughout the dayThe AA will answer the phones and be able to resolve any applicant questions or concernsMust possess strong communication skills and ability to interact with all levels of personnel.The AA must excel with Outlook-the expectation is that the AA will know how to use all functions (i.e., send emails, recall emails, use out of office, set up meetings in the calendar function, set task reminders if needed)Strong attention to detail, ability to apply critical problem solving skills, ability to troubleshoot/conduct fact finding and resolving issues, ability to provide a quick turnaround to applicant queries, work cohesively with team membersThe ability to adapt to change and process requirements are needed in order to meet organizational goals and while technology is being updated constantlyThere is no required travel with this positionWHAT YOU'LL NEED TO SUCCEED:The position requires an active TS/SCI with Polygraph clearanceThe position requires High School Diploma and three (3) years of relevant experience or equivalent combination of education and experienceThe call center hours are from 8:00 am - 4:00 pm and a sliding schedule will be needed in order to ensure coverageThe AA in this position may start their day no earlier than 7:30 amCandidate must be able to operate in a team environment as well as successfully work on their ownThis position is on customer siteGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#OpportunityOwned #GDITCareers #WeAreGDIT #CompanyWithASoul #EAPolyReferrals2023 #AdminPoly2023 #IntelAdminJobs #JetThe likely hourly rate for this position is between $27.82 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA VA ChantillyAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.