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Manager, Event Sales

5 months ago

New York, United States Tao Group Hospitality Full time
Job Description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:
  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Mental Health Support and Services
  • Fertility & Family Forming Support and Resources
  • Pet Insurance
  • Employee Discounts
  • Time off and much more
The Event Sales Manager provides support to the Event Sales Leadership Team to ensure the department is run in an efficient and effective manner, with a high focus on delivering gracious hospitality and positive guest experiences. The Event Sales Manager is responsible for driving revenue to the company's New York City based venues by selling and converting event opportunities. The role encompasses event management aspects, including sales, logistics, FOH/BOH communication and client relations.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
  • Receive inbound event inquiries with the goal of converting the lead into a confirmed event
  • Handle inbound leads promptly.
  • Advise on suitable venues for the client's event by communicating venue capabilities and sending marketing materials.
  • Create event proposals, discussing pricing, timing, and food & beverage options, while maintaining proper margins
  • Meet with client for venue site visits.
  • Execute contractual agreements and facilitate deposit payment
  • Manage TripleSeat (event platform) calendar of events- updating with tentative, definite, and lost business
  • Discuss event logistics with client, inclusive of but not limited to F&B, floor plan/layout, and AV/production needs
  • Work with the venue operations team regarding setup, staffing, floor plan, and overall logistics
  • Work with the culinary team on menu adjustments/special requests
  • Finalize event BEO and communicate details to the venue operations and culinary teams
  • Ensure accounting paperwork is accurate, responsible for invoicing and the collection of payment before the event,
  • Attend weekly BEO meetings with team members and venue FOH/BOH teams to review upcoming events
  • Attend events when necessary for pre-shift, client/venue relations, and event kick-off
  • Be available during events should the client or the venue operations team need to reach you
  • Increase awareness of the company portfolio and drive additional business to venues through outreach
  • Create and maintain positive community relationships within the industry
  • Source personal book of business and industry connections to generate sales
  • Attend off-site planner expos networking events to widen reach
  • Develop and maintain long-term relationships with clients
  • Monitor sales and continuously continually develop strategies to maximize revenue
EDUCATION/WORKING KNOWLEDGE:
  • Minimum of 1 - 5 years of previous hospitality industry, inclusive of food and beverage, service standards, and guest relations experience within a high-volume setting.
  • 1 - 5 experience in event planning/sales in within a high-volume setting.
  • Knowledge of mathematical skills, including AR and P&L statements.
  • Knowledge of understanding of legal contract language, with strong interpersonal and negotiation skills.
  • Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
  • Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
  • Must be organized, self-motivated, and proactive with strong attention to detail.
  • Proficient with computers (Microsoft Products), POS, and technology.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
  • Must have strong problem-solving skills
  • Excellent written and verbal communication skills required
  • Ability to work under pressure and meet deadlines
  • Must have good positive energy throughout the day
  • Must be able to read the computer monitors and print legibly
  • Must be able to sit and/or stand for extended periods of time
  • Must be able to move quickly through work and set the pace in the office
  • Must be able to push and lift up to 25 lbs.
  • Small to Medium office environment
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • 5-25% Local Travel (United States)
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain a high level of confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment


About Us

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathdrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.