Account Manager

3 weeks ago


Des Moines, United States Gemini Solutions Pvt Ltd Full time

Position: Account Manager Job Location: St. Louis, MO Job Type: Full Time Immediate Interview

Position Summary: Develop and maintain relationships with key customer business individuals, Vendor management team and IT partners to understand their top business goals and priorities. Build and strengthen client relationships to achieve long-term partnerships. Work closely with the department leads and help resolve all matters related to client concerns and needs. Maintain accurate client records, keeping track of any contract updates and renewals. Work with stakeholders and other internal teams to develop strategic marketing plans and ensure KPIs are being met. Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients. Work with account team and maintain a run rate for the client partners. Meet regularly with other team members to discuss progress and find new ways to improve business. Generate progress reports for clients and senior leaders within the organization. Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.

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