We have other current jobs related to this field that you can find below

  • Member Services Representative

    21 hours ago

    Washington, Washington, D.C., United States CHROME Federal Credit Union Full time

    Member Services Representative - CHROME Federal Credit UnionAbout Us:At CHROME Federal Credit Union, we simplify banking through innovative technology and outstanding service, crafting personalized experiences that consistently delight our members. We prioritize creating memorable moments over maximizing profits, focusing on our community of approximately...

  • Member Service Representative

    6 days ago

    Washington, Washington, D.C., United States CHROME Federal Credit Union Full time

    Member Service Representative - CHROME Federal Credit UnionAbout Us:At CHROME Federal Credit Union, we simplify banking through innovative technology and outstanding service, crafting personalized experiences that delight our members daily. As a financial cooperative, our priority is serving our member-owners rather than maximizing profits for investors.Key...

  • Member Service Representative

    21 hours ago

    Washington, Washington, D.C., United States CHROME Federal Credit Union Full time

    Member Service Representative - CHROME Federal Credit UnionAbout Us:At CHROME Federal Credit Union, we simplify banking through innovative technology and outstanding service, crafting personalized experiences that consistently impress our members. As a financial cooperative, our mission is to serve our 15,000 member-owners, prioritizing their needs over...

  • Member Services Representative

    2 months ago

    Washington, United States The Midtown Group Full time

    Member Services Representative Job Description Anticipated to start by mid-July Will become hybrid (2 days home), but training (first few weeks onsite) They will train full time onsite for the first first weeks. They run their background check which usually takes about 2/3 weeks. MEMBER SERVICES REPRESENTATIVE Qualifications High School diploma, vocational...

  • Member Services Representative

    1 month ago

    Washington, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Essential Duties and Responsibilities Greet members, prospective members, and guests, providing exceptional customer service. Handle all...

  • Member Services Representative

    1 month ago

    Washington, United States Snocope Full time

    SnoCope Credit Union has an opening for a Member Service Representative in our Everett location. This position is focused on building relationships with members to create a great experience and have a positive impact on their lives. As a Member Service Representative, you will process transactions, open new accounts, educate members, and use your experience...

  • Member Services Representative

    2 months ago

    Washington, United States MDDC Credit Union Association Full time

    The Department of Commerce Federal Credit Union is seeking a Member Services Representative. Assist members with opening and closing accounts, answers questions about products and services, resolves problems that are within their authority to resolve. Receive and processes member financial transactions, including deposits, withdrawals and loan payments;...

  • Member Service Representative

    1 month ago

    Washington, United States Hzcu Full time

    Description YOUR PURPOSE Perform transactional duties to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide cash receipt and payment services in accordance with credit union policies and procedures. Present and explain a basic number of credit union products and services to members. This person...

  • Member Service Representative

    3 months ago

    Washington, United States Planet Fitness Full time

    he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Handle all front desk related...

  • Member Service Representative

    3 months ago

    Washington, United States United States Senate Federal Credit Union Full time

    Job Description Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution. Culture Competencies: S.T.R.I.V.E Maintains our members' and employees' trust by safeguarding their financial data and...

  • Member Services Representative

    2 weeks ago

    Washington, United States Bank-Fund Staff FCU Full time

    About BankFund: BankFund Credit Union is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washington, DC, BankFund maintains three full-service branches downtown with our...

  • Member Service Representative

    5 days ago

    Fort Washington, United States TruMark Financial Full time

    TRUMARK FINANCIAL CREDIT UNION JOB DESCRIPTION Job Title: Member Service Representative- Fort Washington Branch Department: Branch Operations Reports To: Branch Manager FLSA Status: Non-Exempt Traveling required to local locations. Position Summary: Effectively educates and uncovers member needs while delivering extraordinary member service to both...

  • Senior Member Service Representative

    3 months ago

    Washington, United States United States Senate Federal Credit Union Full time

    Job DescriptionJob DescriptionMission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.Culture Competencies: S.T.R.I.V.EMaintains our members' and employees' trust by safeguarding their...

  • Senior Member Service Representative

    3 months ago

    Washington, United States United States Senate Federal Credit Union Full time

    Job Description Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution. Culture Competencies: S.T.R.I.V.E Maintains our members' and employees' trust by safeguarding their financial data and...

  • Member Service Center Representative

    2 weeks ago

    Fort Washington, United States TruMark Financial Full time

    TRUMARK FINANCIAL CREDIT UNION JOB DESCRIPTION Job Title: Member Service Center Representative Department: Member Service Center Reports To: Assistant Member Service Center Assistant Manager FLSA Status: Non Exempt - S/T60 SCHEDULE Flexible availability - must be available to work nights and weekends. ACCOUNTABILITY OBJECTIVE: Communicates with members...

  • Member Service Representative

    1 month ago

    Washington, United States Interior Federal Credit Union Full time

    Major Duties: Assists members and potential members with their financial needs (via any member channel, i.e., phone, email, internet applications, tickets, chats), opens new accounts, takes loan applications, processes account transactions, resolves problems, and provides assistance and information regarding products and services. Complies with all Credit...

  • Member Services Representative Full Time Mornings

    3 months ago

    Washington, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Greet members, prospective members and guests, providing exceptional customer service....

  • Customer Service Representative

    1 month ago

    Washington, United States Kelly Services, Inc. Full time

    Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. We’re seeking full-time Remote Customer Service Representatives  (Local NY Candidates Only) for our client, one of our top clients, one of the largest eye-wear companies in the world located in Port Washington, NY!Pay Rates: $17.50 for English...

  • Customer Service Representative

    3 weeks ago

    Washington, United States Kelly Services, Inc. Full time

    Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. We’re seeking full-time Remote Customer Service Representatives  (Local NY Candidates Only) for our client, one of our top clients, one of the largest eye-wear companies in the world located in Port Washington, NY!Pay Rates: $17.50 for English...

  • Customer Service Representative

    1 month ago

    Washington, United States Katieinsurance Full time

    Customer Service Representative - State Farm Agent Team Member Full Time in Kirkland, WA Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through...

Member Services Representative

2 months ago

Washington, United States Bank-Fund Staff Federal Credit Union Full time

Description About BFSFCU: Bank-Fund Staff Federal Credit Union (BFSFCU) is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washington, DC, BFSFCU maintains three full-service branches in downtown as well as a full-service Lending Center near Farragut West metro station. Summary Provides in-person service to members, including opening accounts, performing account transactions, providing information on products and services, resolving account problems, providing ancillary services and recommending appropriate products and services. Runs a teller window or assists in branch settlement, as needed. Responsibilities Opens new accounts and/or new services, assisting members in completing and signing the necessary documents to open new accounts or related products. Receives initial deposit and ensures new accounts are properly processed. Operates within accuracy, policy and procedural guidelines. Develops proficiency in tasks related to branch operations and participates in branch meetings. Resolves routine problems for members pertaining to products and services provided by the Credit Union. Serves as a liaison between the member and the Credit Union, ensuring members are served in a timely and complete manner. Collects pertinent data, finds out the answers and reports findings to the inquiring party. Refers members to a supervisor, manager or director if unable to solve the problem or provided requested information. Achieves individual sales goals and sets an example in the area of sales for the Account service Representatives to follow. Creates and maintains a Sales PACT Culture by cross-selling to enhance and secure customer relationships. Uses needs-based selling to meet members’ financial objectives and refers sales opportunities to other departments, when appropriate. Summarizes and documents all member interactions in the Customer Relationship Management (CRM) system and handles all documents in accordance with Credit Union procedures. Issues new plastic cards to members following all procedures for each type of card. Initiates investigation of lost/stolen ATM, credit, or check card from members and refers to appropriate department for completion. Must ensure all BSA training is updated and in compliance with all NCUA regulations. On a rotational or as needed basis, serves as the initial point of contact on the Branch Information Desk, assisting members and/or directing them to other individuals, as appropriate. Participates in outbound Relationship Calling and identifies and refers sales opportunities to other departments, when appropriate. Assists with branch promotions. Maintains supplies and promotional materials, ensuring display racks are adequately stocked with the most current brochures, bulletins and newsletters. Participates in branch meetings. Provides notary services and directs members to authorized staff for signature guarantee. Generates letters and miscellaneous communications as needed. Participate in annual Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) training and demonstrate knowledge and understanding of the BSA and OFAC, including the immediate reporting of unusual or suspicious activity to the Risk Management Department. Undertake additional training specific to daily responsibilities and as required to ensure continued compliance with all applicable regulations. Ensure the Credit Union’s safe harbor protections as allowed by the BSA. Understand that if confronted with knowledge of existence of a Suspicious Activity Report (SAR), an obligation exists to preserve the confidentiality of that SAR, as well as any information that may reveal the existence of a SAR. Maintain awareness of, and immediately report to the Compliance Officer, any unauthorized disclosure of a SAR, or unauthorized disclosure of information related to a SAR. Understand that failure to do so is a violation of federal law and may lead to both civil and criminal penalties for SAR disclosure violations. Successfully participate in annual Information Security refresher training. Comply with the Information Security Policy, including the immediate reporting of unusual or suspicious activity to management and the Information Security Officer. Follow all procedures to protect company computers from viruses, and to maintain the security and confidentiality of Credit Union data. Adheres to Service PACT philosophy and standards, including standing while serving members at the Information and or Resource Center or by walking the branch floor. Runs a teller window or assists with branch settlements, as requested. Performs other work-related duties as assigned by the Manager and or Assistant Branch Manager. Requirements Minimum Qualifications or Knowledge, Skills and Abilities Required College Degree in related field or equivalent combination of Education and Experience and or sales experience preferred. Without college degree: one year teller experience or 2 years customer service/sales. Additional Managerial Qualifications Strong problem solving abilities with the ability to think independently. Excellent Customer Service and Communications Skills Aptitude for working with numbers Problem solving ability Basic knowledge of personal computers and related office software. Ability to work flexible schedule as required.

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