Member Services Representative Full Time Mornings

3 months ago


Washington, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities 

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • CPR certification required.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands 

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.


  • Washington, Utah, United States Costa Vida Full time

    Job OverviewCosta Vida is a dynamic and fast-paced restaurant company that is passionate about creating memorable experiences for our guests and team members. As a Morning Shift Team Member, you will play a vital role in the success of our restaurant and contribute to our mission of making a positive impact on everyone we meet.Key ResponsibilitiesProvide...


  • Washington, Washington, D.C., United States CHROME Federal Credit Union Full time

    Member Services Representative - CHROME Federal Credit UnionAbout Us:At CHROME Federal Credit Union, we simplify banking through innovative technology and outstanding service, crafting personalized experiences that consistently delight our members. We prioritize creating memorable moments over maximizing profits, focusing on our community of approximately...


  • Washington, United States Costa Vida Full time

    Job DescriptionJob DescriptionMORNING SHIFT TEAM MEMBER Part TimeStarting at $10.00-$12.00 per hour plus TIPSCome, and join the Costa Vida! We are hiring in our Washington, Utah location. You will have the chance to make a positive impact on the lives of team members, guests, and the community you serve.JOB OVERVIEW:At Costa Vida, we "Make Waves" and have a...


  • Washington, Washington, D.C., United States CHROME Federal Credit Union Full time

    Member Service Representative - CHROME Federal Credit UnionAbout Us:At CHROME Federal Credit Union, we simplify banking through innovative technology and outstanding service, crafting personalized experiences that delight our members daily. As a financial cooperative, our priority is serving our member-owners rather than maximizing profits for investors.Key...


  • Washington, Washington, D.C., United States CHROME Federal Credit Union Full time

    Member Service Representative - CHROME Federal Credit UnionAbout Us:At CHROME Federal Credit Union, we simplify banking through innovative technology and outstanding service, crafting personalized experiences that consistently impress our members. As a financial cooperative, our mission is to serve our 15,000 member-owners, prioritizing their needs over...


  • Washington, United States Bank-Fund Staff FCU Full time

    About BankFund: BankFund Credit Union is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washington, DC, BankFund maintains three full-service branches downtown with our...


  • Washington, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Essential Duties and Responsibilities Greet members, prospective members, and guests, providing exceptional customer service. Handle all...


  • Washington, Washington, D.C., United States Preeminent Protective Services, Inc. Full time

    Job Opportunity: Morning Operations Security Supervisor at Preeminent Protective Services Inc.Company Overview:Become a part of Preeminent Protective Services Inc. (PREEMINENT), a distinguished full-service management firm that excels in Security, Information Technology, and Construction Services. With licenses across various states and a proven history of...


  • Lynnwood, Washington, United States Allied Universal Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Janitorial Services Representative to join our team at Allied Universal. As a key member of our facilities management team, you will be responsible for maintaining a clean and safe environment for our clients and their employees.Key ResponsibilitiesPerform all-purpose cleaning and preservation...


  • Washington, United States Planet Fitness Full time

    he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Handle all front desk related...


  • Fort Washington, United States TruMark Financial Full time

    TRUMARK FINANCIAL CREDIT UNION JOB DESCRIPTION Job Title: Member Service Representative- Fort Washington Branch Department: Branch Operations Reports To: Branch Manager FLSA Status: Non-Exempt Traveling required to local locations. Position Summary: Effectively educates and uncovers member needs while delivering extraordinary member service to both...


  • Washington, United States Whole Foods Market Full time

    **NYC CANDIDATES:** As mandated by New York City any New Member hired or Team Member transferring into NYC locations must be prepared to upload proof of having received at least one dose of a COVID-19 vaccine to Workday on their hire date. Alternatively, those seeking either a medical or religious accommodation must submit an accommodation request through...


  • Washington, United States Interior Federal Credit Union Full time

    Major Duties: Assists members and potential members with their financial needs (via any member channel, i.e., phone, email, internet applications, tickets, chats), opens new accounts, takes loan applications, processes account transactions, resolves problems, and provides assistance and information regarding products and services. Complies with all Credit...


  • Fort Washington, United States TruMark Financial Full time

    TRUMARK FINANCIAL CREDIT UNION JOB DESCRIPTION Job Title: Member Service Center Representative Department: Member Service Center Reports To: Assistant Member Service Center Assistant Manager FLSA Status: Non Exempt - S/T60 SCHEDULE Flexible availability - must be available to work nights and weekends. ACCOUNTABILITY OBJECTIVE: Communicates with members...


  • Washington, Pennsylvania, United States coentires Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and performing various tasks to ensure the smooth operation of our...


  • Washington, Washington, D.C., United States Ross Stores Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Early Morning Stock Associate to join our retail team. As a key member of our store operations, you will be responsible for ensuring a positive shopping experience for our customers. This role requires a strong work ethic, excellent communication skills, and the ability to work effectively in a...


  • Washington, United States United States Senate Federal Credit Union Full time

    Job DescriptionJob DescriptionMission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.Culture Competencies: S.T.R.I.V.EMaintains our members' and employees' trust by safeguarding their...


  • Washington, United States United States Senate Federal Credit Union Full time

    Job Description Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution. Culture Competencies: S.T.R.I.V.E Maintains our members' and employees' trust by safeguarding their financial data and...


  • Washington, United States Preeminent Protective Services, Inc. Full time

    Job DescriptionJob DescriptionSalary: $26/per hour Who we Are  Preeminent Protective Services Inc. (PREEMINENT) is a full-service Management company for the following industries: Security, Information Technology, and Construction Services. We are licensed, bonded, and insured in multiple states including Washington, DC, Maryland, and Virginia.  Since its...


  • Washington, Washington, D.C., United States Guest Services, Inc Full time

    Job SummaryThe Cashier is responsible for providing exceptional customer service and ensuring a seamless shopping experience for guests at Guest Services, Inc.Key ResponsibilitiesProcess transactions accurately and efficiently using a cash register or other point-of-sale system.Provide excellent customer service by greeting guests, answering questions, and...