Current jobs related to Customer Service Specialist - Cape Girardeau - AdaptHealth LLC
-
Customer Experience Specialist
2 months ago
Cape Girardeau, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Mail Service Representative
3 days ago
Cape Girardeau, Missouri, United States US Postal Service Full timeJob Summary:The US Postal Service is seeking a skilled City Carrier Assistant to join our team. As a key member of our delivery team, you will be responsible for delivering and collecting mail in a prescribed area, navigating varying road and weather conditions with ease.Key Responsibilities:Deliver and collect mail on foot or by vehicle, adapting to...
-
Customer Service Representative
5 days ago
Cape Girardeau, United States Roland Machinery Full timeFor more than 50 years, heavy equipment customers have trusted ROLAND MACHINERY COMPANY to provide them with the machines, support, and service they need to achieve their goals. Big or small, around the corner or around the country, our customers choose us because they know we will do everything we can to make them more successful. Searching for a driven...
-
Customer Service Representative
3 weeks ago
Cape Girardeau, United States Penn Foster Inc Full timeThomas Insurance Group (TIG) is part of the Alliant family of companies. TIG is a service-driven agency dedicated to protecting the assets of people nationally. Since 1990, our clients have told us, "We make insurance easy!" Social media link: Facebook Are you passionate about customer service and looking for a career opportunity with advancement? If YES, we...
-
Customer Service Representative
3 weeks ago
Cape Girardeau, United States U-Haul Full timeLocation: 740 S Kingshighway St, Cape Girardeau, Missouri 63703 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
-
Customer Service Specialist
2 weeks ago
Cape Coral, United States Brit Foshee - Allstate Insurance Full time $18 - $22Job DescriptionJob DescriptionBenefits/Perks:Paid time off (vacation and/or sick days)Growth potentialHourly pay plus bonus401kHealth benefitsFlexible hoursPosition Overview:As anCustomer Service Specialist, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role...
-
Customer Service Representative
3 days ago
Cape Girardeau, United States Motion LLC Full timeCustomer Service Representative at Motion Industries --- About Us Motion Industries, a leading distributor of industrial products, offers a dynamic environment for professional growth. Our team is dedicated to providing top-notch service, and we pride ourselves on a low turnover rate and a high number of tenured employees. This is an excellent opportunity...
-
Customer Service Representative
5 days ago
Cape Girardeau, United States Motion Full timeCustomer Service Representative at Motion Industries---About UsMotion Industries, a leading distributor of industrial products, offers a dynamic environment for professional growth. Our team is dedicated to providing top-notch service, and we pride ourselves on a low turnover rate and a high number of tenured employees. This is an excellent opportunity for...
-
Customer Service Representative
6 days ago
Cape Girardeau, United States Motion Full timeCustomer Service Representative at Motion Industries---About UsMotion Industries, a leading distributor of industrial products, offers a dynamic environment for professional growth. Our team is dedicated to providing top-notch service, and we pride ourselves on a low turnover rate and a high number of tenured employees. This is an excellent opportunity for...
-
Customer Service Representative
3 months ago
Cape Girardeau, United States Drury Hotels Full timeCustomer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsCape Girardeau, MO time typeFull time posted onPosted Today job requisition idR11940 Property Location: 1820 County Road 319 - Cape Girardeau, Missouri 63701**YOU BELONG AT DRURY HOTELS.** Getting a job is just the beginning....
-
Store Customer Service Specialist
4 weeks ago
Cape Coral, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service Representative
3 months ago
Cape Girardeau, United States U-Haul Full timeLocation: 740 S Kingshighway St, Cape Girardeau, Missouri 63703 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
2 months ago
Cape Girardeau, United States City of Cape Girardeau Full timeGeneral Definition of Work Performs work responsible for providing professional, quality and timely customer service support to the Cape Girardeau utility billing customers. Essential Functions •Timely and accurate execution of customer service processes in accordance with the City of Cape Girardeau policies and procedures (customer contacts/interactions...
-
Culinary Services Specialist
1 week ago
Cape Girardeau, Missouri, United States FCC Behavioral Health Full timeJob OverviewPosition SummaryThe Culinary Services Specialist (CSS) plays a crucial role in the daily management of food preparation and service within their designated kitchen and related facilities. The CSS is accountable for maintaining the cleanliness and operational efficiency of the kitchen, overseeing inventory management, placing weekly food orders,...
-
Customer Service Representative
4 months ago
Cape Girardeau, United States Sehealth Full timeService Cape Girardeau, Missouri Patient Billing Customer Service Part-Time **Description** Day Shift Responsible interacting with patients, patient payment transactions in person and over the phone, as well as resolving patient account concerns. **Begin** * Process applications for financial assistance * Maintain financial assistance logs * Make status...
-
Healthcare Customer Service Agent
1 week ago
Cape Girardeau, Missouri, United States Sehealth Full timePosition OverviewAs a vital member of the Sehealth team, the Patient Account Specialist plays a crucial role in managing patient billing inquiries and ensuring a seamless experience for our clients.Key ResponsibilitiesEngage with patients regarding their billing inquiries, both in person and via phone.Process financial assistance applications and maintain...
-
Consumer Loan Sales Specialist
3 months ago
Cape Girardeau, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to...
-
Culinary Service Support Specialist
1 week ago
Cape Girardeau, Missouri, United States Compass Group Careers Full timeJob OverviewPosition: Culinary Service Support SpecialistCompany: Compass Group CareersRole Summary: Responsible for maintaining cleanliness and organization within kitchen areas, ensuring that all equipment and utensils are properly sanitized and stored.Key Responsibilities:Conduct regular sweeping and mopping of floors to adhere to safety and sanitation...
-
Culinary Services Sanitation Specialist
3 days ago
Cape Girardeau, Missouri, United States Lutheran Home Full timeJob OverviewThe Lutheran Home is seeking a dedicated Part-time Sanitation Specialist to support our Culinary Services team. In this role, you will play a crucial part in maintaining the cleanliness and hygiene of our dining operations by ensuring the thorough washing and sanitizing of dishes, utensils, and cooking equipment. This position offers a valuable...
-
Culinary Services Sanitation Specialist
1 week ago
Cape Girardeau, Missouri, United States Lutheran Home Full timeJob OverviewThe Lutheran Home is seeking a dedicated Part-time Sanitation Specialist to support our Culinary Services team. In this position, you will play a crucial role in maintaining the cleanliness and hygiene of our dining operations by ensuring that all dishes, utensils, and cooking equipment are properly washed and sanitized.Key...
![AdaptHealth LLC](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist
2 months ago
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Customer Service Specialist
Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.
Job Duties:
- Develop and maintain working knowledge of current products and services offered by the company
- Answer all calls and emails in a timely manner, in adherence to their goals
- Document all call information according to standard operating procedures
- Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
- Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
- Review all required documentation to ensure accuracy
- Accurately process, verify, and/or submit documentation and orders
- Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
- Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
- Must be able to navigate through multiple online EMR systems to obtain applicable documentation
- Enter and review all pertinent information in EMR system including authorizations and expiration dates
- Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies
- Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered
- Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
- Meet quality assurance requirements and other key performance metrics
- Facilitate resolution on customer complaints and problem solving
- Pays attention to detail and has great organizational skills
- Actively listens to patients and handle stressful situations with compassion and empathy
- Flexible with the actual work and the hours of operation
- Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and "How-To" documents
- Excellent customer service skills
- Analytical and problem-solving skills with attention to detail
- Decision Making
- Excellent ability to communicate both verbally and in writing
- Ability to prioritize and manage multiple tasks
- Proficient computer skills and knowledge of Microsoft Office
- Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
- General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
- Work well independently and as part of a group
- Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Minimum Job Qualifications:
- High School Diploma or equivalent
- One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
- Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
- Exact job experience is considered any of the above tasks in a Medicare certified.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Salary Description
$15.00-$18.00