Key Account

2 weeks ago


St Albans, United States ForwardingJobs Full time

Responsible for day-to-day sales support of accounts as assigned, Communicating with the client Creating client reports as required Creating client Rate matrixes, sales proposals, spot quotes and quarterly quotes Updating client information forms Communicating with overseas team for rate requests Preparation of monthly reports on each account assigned with analysis of any business changes, as well as new business development. Involved in business expansion with existing accounts, investigating, and adding new trade lanes Respond to all requests for quotations from overseas offices. Will be involved in all systems, including Share Point, CRM and use of Datamyne Preparation of RFPs (rate filing process) or any rate proposals asrequested Attendance at any sales meetings, sales calls, or management meetings asrequested Liaising with the billing team when there are rate discrepancies from carriers and/or overseas offices. Find alternative solutions for shipping, trucking, etc. Qualification 2-5 years’ experience Proficient in Microsoft Office (Word, Excel, Power Point) Internet and media research Demonstrate ability to calculate figures and amounts Strong organizational and problem-solving skills Commitment to excellence and high standards Excellent written and verbal communication skills Ability to understand and follow written and verbal instructions Versatility, flexibility, and a willingness to work within constantly changing priorities Clear understanding of pricing, market conditions. Problem Solving

– Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Thinks outside the box; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service

– Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service and rates; Responds to requests for rates, service and assistance; Meets commitments. Teamwork

– Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed. Ability to work with demanding and difficult people. Ethics

– Treats people with respect; Keeps commitments; Inspires the trust of others; Works ethically and with integrity; Upholds organizational values. Attendance/Punctuality

– Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. More Information #J-18808-Ljbffr


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